Customer service is really good. Every question I had, there was a prompt answer. I haven’t had any issues. It looks really good.

Anytime I have questions or need to verify a check they made sure everything was the way it should be. It all went pretty smooth and it worked well. So far I haven't had any issues with solar panels or the inverter so I would say it's pretty good equipment.

Very smooth, they did all the work. They're very responsibile.

Sometimes it seems like it took a couple of calls to get the answers. Pretty smooth, they came and installed it within one day. Has been very dependable and it seems like it's producing what it should if not more.

I did a lot of background. I checked on several solar places. I Smartwave Solar had outstanding reviews. Customer service s outstanding. They answer every question and concern I have. It was quick and easy getting it put up on the roof. They did what they said they were going to do. The quality is exactly what they said it was going to be. It is excellent. I absolutely love them.

In comparison to Blue Raven Solar, they were actually honest. Other companies are dishonest about their prices and what they could do. Smart Wave kept me informed about what was happening every step. The quality seems comparable to other companies. I am satisfied with it. Installation was quick. It only took maybe two days. They didn’t bother us. It was pretty easy.

This is the second house, in Heber City Utah, that I had solar panels installed on and the process with Smart Wave was much easier and smoother than the previous home. Our energy consultant, Steve M, was fantastic. This guy knew his stuff, he didn't try to "BS" me and was very low pressure. He didn't try to upsell on anything we didn't need. Since I had been through the process before and learned some lessons I did have some specific requests. Smart Wave accommodated what I had asked for and the quote came out as expected. The only issue we had during the ordering process was more with the financing company but Steve and his team worked tirelessly to get that resolved. That issue was not on Smart Wave Solar and was entirely on the rep with the third party finance company. The install came sooner than I had anticipated. It was about a month from the date we had signed the agreements. The install team was led by Michael who was great. He walked me through what there plans were and informed me upfront that they would likely need to return the next day. They entire install crew was friendly, polite and very good to work with. As mentioned, they did return the next day and finished the job. After the install was completed about another month passed before the system could be turned on. This was to allow time for inspections to take place and a new meter to be installed. This part is outside of Smart Wave's control, but they sent me a message every Monday with what was happening, what they were waiting on and what to expect. I loved that they sent these little emails and text messages just so you wouldn't think you were forgotten and remained informed. The installer for my previous home did not do this and it was a lot of phone calls asking what's next. Once everything was approved, a quick email was sent with instructions on how to power on the system - which was super easy and anyone could do this part. The system came online and we were producing our own electricity. As with anything new, there were a couple small hiccups with the system that Smart Wave worked quickly to get resolved. Overall, the entire process was about 2.5 months. I was blown away that they did it that fast. In my other house it was almost 9 months. This is a good company and I have been impressed with how they operated. Are they perfect - no, but no one is so don't expect perfection. But they will certainly do their absolute best to achieve perfection and keep you happy which is more than most companies will do.

Initially we went with them because they gave us a two hundred dollar amazon gift card to talk to us. Once we did the appointment and found how affordable it is, it was a no brainer. The price is reasonable for the system. The equipment works properly. They are a really great bunch of people. They are awesome about keeping us informed. I get weekly updates. Installation was quick and they walked me through the system.

They promised that this system would meet ALL of our power needs, We spent several hours with their salesman Steven as he assured us that it would cover our needs plus the additional power of a sprinkler pump we were installing. Needless to say the system didn’t perform as promised. As I talked to the owners, Gary and Justin I found that they won’t do anything to correct the problem. Their contract is very vague so there is nothing to fall back on. I later learned that their own system analysis shows that the system won’t be able to meet my current power needs let alone with my new pump. They didn’t bother showing me this until after the system was installed. I had another (competent) company evaluate my system and was told that there is no way my system can do what was promised. Beware, these folks only care about making the sale and will say nearly anything to get the sale.

This is an exceptional company on every level. It's so refreshing to find a company who really knows their stuff, truly looks out for what's best for the customer, provides the best equipment available, and offers very competitive pricing. I have recommended this company to every neighbor and friend I have and will continue to do so!