Smart Wave Solar
7.4
User Reviews
Star Rating
4.6
161 Reviews
Review Breakdown
5
80%
4
12%
3
2%
2
3%
1
2%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Bill Bates Price, UT
Very knowledgeable, great price and value, not pushy
1 year ago
Levi Darrington South Jordan, UT
We had a bit of a communication problem between us and the salesperson. We expected to pay a certain amount and it turned out that that was incorrect. We did get it all hashed out before we signed on the dotted line, but I wish communication was better. Also, ALL of the financing options for solar of any kind are a scam. Its a great product, but pay for it some other way than to go through the loan options. Nothing specific to Smart Wave Solar.
1 year ago
Andrew C Johnson Kaysville, UT
With all of the different steps involved in putting a solar system on the roof of your house, you would expect a few issues to come up. We had 2. They were resolved almost instantaneously. Analee was our project manager, and she handled every step beautifully. This was a 4 month process, but it felt like much less. Not a scrap left in our yard from the panel installation. Almost daily emails to update us on the progress, and the next step. We even got to throw the switch ourselves, after the new meter was hooked up by the power company. The end result: A fixed electric bill for the rest of our lives. Also, constant monitoring by Smart Wave, to stay on top of any possible issues. From sales, to management, to technicians, this is a first class operation.
1 year ago
Craig Deehring Golden, CO
An Excellent professional and responsive company. We had an unusual situation where Installation was complete but an hail storm hit the next day after. My roof was destroyed but the panels survived. Our entire community needed roofs, windows and new gutters. SmartWave was quick to respond with our insurance and roofing company and removal and re install so we would not miss out on Solar usage. The SmartWave team was awesome to work with. Our only delay was with Jefferson County's inspectors getting out in a timely manner.
1 year ago
Devin Novara Sandy, UT
Everything went smoothly from the first meeting to turning the solar system on!
1 year ago
John Ewing Huntsville, UT
Everything went smoothly, on time and with great communication.
1 year ago
Rodney Freudenberg Midway, UT
Reasonable pricing and very good at communicating.
1 year ago
Michael Lawrence Dunn Draper, UT
Staffing turnover affected communication, but the panels/inverter were professionally installed. I asked for Smart Wave to include an electric car charger as part of their bid. The charger they installed is not on the list of approved Rocky Mountain Power chargers and does not qualify for a rebate. That is disappointing.
1 year ago
Diana Bullock Hooper, UT
They've been professional, and courteous. The product is amazing, we love our solar power.
1 year ago
Janet Balcazar Salt Lake City, UT
The system is Nice and i do like the auxiliary power that can be used in an outage., prompt responses and help.
1 year ago
Charles W Ralston Salt Lake City, UT
1 year ago
Jim Verhaal Layton, UT
we had a few problems at first but once identified they worked to resolve them
1 year ago
Edward Rouse Santaquin, UT
always helpful made me feel like an important client
1 year ago
Pierre Chausse Ogden, UT
Very professional and helpful in all aspects
1 year ago
Kim Salt Lake City, UT
Solar and utility cost combined did not actually save us money so far. Not sure if the right amount panel is were appropriate to save much or any in can see on this program. Done is done. What can I do..
1 year ago
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