Great support, but sometimes slow to complete service appointments (it can take a few days to a couple of weeks to get someone to come for a service appointment)

They noticed one of my panels was not working. I didn't have a clue that it wasn't working, they came out and fixed it the next day.

Great customer service and follow up. They were always on time and professional.

Sales, service, and install were all efficient and pleasant to deal with

Great on price and installation. But getting in touch to ask follow-up questions and discuss systems issues is overly difficult. That said, they do reply — eventually.

They are so friendly and follow up with any issues with the system

Misleading regarding government credit. Government does not give you money as down payment and that's what they sold me

They were sometimes hard to get ahold of and I had to go to the office in person.

ESA Solar used best-rated SunPower panels, which are highly efficient and aesthetically-pleasing (all black; no unsightly aluminum or silver edges). All wiring is hidden under the roof. The staff at ESA Solar were very responsive during our install.

good customer support / response time. Easy to reach. Best pricing.

Very professional and easy to reach if I have questions. I did a lot of research on solar panels and they truly have a superior product. It did take some time before my panels were installed, but I'm very pleased with the work they did.

They were great to work with. Kept me update every step of the way. They worked with my schedule, not just theirs.

It was easy to work with the sales rep, Brook C. He had all the information I needed to make an informed decision regarding solar for our house. The panels were more efficient than some of the competitors. Installation seems top-notch. Overall, a good experience. And after a year, the savings are pretty close to what was estimated.

Follow through on promises. Workers on project were professional and courteous.