Erus Energy
5.8
User Reviews
Star Rating
3.3
107 Reviews
Review Breakdown
5
47%
4
7%
3
3%
2
8%
1
35%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Maria Las Cruces, NM
They are there to help you through the whole process. I am very pleased with the service.
3 years ago
Bill Q. Chandler, AZ
Knowledgeable, helpful, thorough, and professional employees. We had our Solar installed in April 2020 and are excited to have this alternative energy on our home. We look forward to seeing how the system performs in the long-term. Performance over time will fine tune the price plan we keep with SRP our utility provider.
3 years ago
Jorge Calzadillas Las Cruces, NM
Awesome Service! Great Customer Service.
3 years ago
John Frazzini
Excellent communication, followed up with answers to my questions, and guided me through the application process until the completion of the project…
3 years ago
E.Caballero
Nice work, clean . Seems like a very trustworthy company.y
3 years ago
Jose Torres
Great customer service. Did all that they promised
3 years ago
Laura Chacon
Great customer service! Hoping to save some money in the future with this investment.
3 years ago
Karen
on top of everthing from the beginning until the end
3 years ago
Felicitas Sokec
Unparalleled Professionalism, Excellent Customer Service, Outstanding Product
3 years ago
Betty Mladek Chaparral, NM
workers great and they knew what they were doing when installed the panels at my house
3 years ago
Joseph Kulina Peoria, AZ
I save $65.00 a Month on Electric. $780.00 a year.
3 years ago
Gilbert Maldonado Macdona, TX
Sales Rep had a great answer for all my questions and help me make a great decision!
3 years ago
Leroy Andrzejewski Glendale, AZ
I was very impressed with the detail and information along with data from the sales presentation. This includes the financials. It cost us zero dollars for the project up front and their financing terms for the purchase were very good. The installation within a couple of weeks from the contract. The installation for the electrical hookup and 26 panel installation was completed in a half day. The power turning occurred within 10 days of installation completion. I was very impressed and I am reaping the benefits, plus I get $11k back from the feds and the state for installing solar..
3 years ago
Maribel De La Rosa San Antonio, TX
Terrible service!!!! None of the consultants that initially contacted us work with the company anymore. We were scammed on the amount of solar panels that were suppose to placed on our home. It is more expensive with solar panels than without. And their customer service refuses to help us claiming that they are self explanatory. Worse solar company ever.
4 years ago
Maria Elena Trejo El Paso, TX
I’ve been impressed with Erus . So far, my panels have needed only one service call. The job was done well. The technician informed us of the problem and told us what he was going to fix. I was also impressed by the follow up call I received from Joe Hernandez. He explained how I could download the app on my phone, letting me know how I could view energy use. He answered my questions and gave me a phone number I could use if I had any further questions or concerns. Moving to solar energy was a good move!
4 years ago
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