Erus Energy
5.8
User Reviews
Star Rating
3.3
107 Reviews
Review Breakdown
5
47%
4
7%
3
3%
2
8%
1
35%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
tkofsa1 San Antonio, TX
Dennis M says it best great till after you buy it and its installed getting someone to call you back s a nightmare or getting someone to answer he phone leaving a message is pointless i been trying to get something fixed since aug 19 if you are looking for customer service after install dont you wont get it i gotta believe theres a decent company that wants you to recommend them these people dont care
3 years ago
Luis Montero Jr El Paso, TX
Great group of Installers, My solar panels were done on a very efficient way
3 years ago
william summers Sahuarita, AZ
top notch employees, everything first class
3 years ago
Jonathan Bērzins Phoenix, AZ
The bill of goods we were sold prior to installation is all false promises. We got pushed to make a decision by the end of October so that installation would happen prior to the new year as well as receiving tax benefits. After agreeing to this it took until March for the system to be installed and working. All the way up to that point blaming others for why something was not complete. Beyond that during the sales pitch we received from George to make the change to solar we were told about a “zero” bill we would have, especially with the electric company we have that they would be easy to work with and most likely actually receive a credit at the end of year. At this point between the cost of solar and the additional cost from our electric company we are paying more to have solar then it would’ve cost us without solar. We are all for helping the climate but was lied to from day one with this organization from sales people to the installation staff. On top of all that they also offered $1000 referral bonus to people. We were referred by another client who then was told that offer was no longer good.
3 years ago
Ayman Hajir El Paso, TX
Attentive to details, great customer serviceAnd project management
3 years ago
Judy DiFrancesco Chandler, AZ
All interaction with the company and it's employees has been just fine
3 years ago
Wolf Tombe Oracle, AZ
Provided excellent service and kept me in constant touch with what was happening.
3 years ago
Estela De Los Santos Chaparral, NM
Excellent service and professional workers
3 years ago
Jim Smith Green Valley, AZ
Everything went well. You stayed in touch.
3 years ago
Dennis Mott
Great until the sale completes. Then you are left on your own or have to pay lots.
3 years ago
karen herrera
did not explained well before getting panels. just want to sell
3 years ago
Maria A. Estrada
The company RCM GLOBAL that they hired to get me to sign on to going solar were not honest with their offers they said I would receive if I agreed to accept Erus Energy Solar System. They promised I would receive energy saving light bulbs for each fixture in my home. They promised I would receive a thermostat control that I could control with my phone. I never received any of the promised items. I've tried calling them, texting them messages, but they no longer seem to exist.
3 years ago
Charles Mun Green Valley, AZ
Great company and honest people Resonable price and friendly installers
3 years ago
Kim Navarrete El Paso, TX
Not good.... I have Elric bill before & after All we see is $280.00 month for 30 years and get this.... electric bill of $230.00.... Wow! We got another large bill. I don't see the savings. waste of money.
3 years ago
Sandra nolen Mesa, AZ
Customer service was wonderful. Very informative would recommend them to everyone.
3 years ago
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