Sun run was a total mess. I received three different stories of the outcome of my house inspection, all of them incompatible, and then total lack of follow up from my main contact.

They use off short panels and really push power purchase which I am very schepticle about

Highly recommended, customer service is reliable.

Sales representative didn't have enough expertise.

Very professional throughout the entire process. Pick them because they are connected with Costco and represented themself with the same integrity.

O.K., Enthusiastic sales reps. Compared to other solar power companies, Sunrun offers more to homeowners.

pushy, inability to actively listen and respond to the concerns of potential clients

So far it has been excellant, waiting now for the installment to happen.

Never heard back from them. Never heard back from them!!

Friendly, Knowledgeable, Thorough, handling EVERYTHING and I mean EVERYTHING from Start to Finish !!!

POSITIVE EXPERIENCE THROUGHOUT PROCESS TO DATE.

Very knowledgeable technical people . They were very punctual in coming on the date of the installation of panels on the roof. The paint on the electrical conduits was perfectly matched to the paint of the house. Very professional people. Very highly recommended.

Nice salesman but inferior product and higher price

It was easy to get started, going thru Costco was very nice. Everything went smooth but 2 months after installing I still don't have permission to turn on kinda disappointing considering I already payed for the system and can't benefit from it.

Low to Mediocre - Website was amateurish, in that it displayed a single inverter attached on a house. Most of those familar with solar want individual inverters per panell. Saw diagram and was turned off immediately Secondly when website required phone # I was put on notice that this indicates high pressure sales.