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South Coast Solar

6.5

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User Reviews

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Star Rating

4.5

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47 Reviews

Review Breakdown

5 grade

81%

4 grade

4%

3 grade

4%

2 grade

2%

1 grade

9%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Milburn Morris

I was told by South Coast Solar that my Power Company (Newberry Electric Coop) had NET Metering and a Buyback program for any energy that was produced but not used by month end for Solar customers. This was not true as they do not offer these programs to commercial accounts. I managed to receive a copy of an email that was sent from Newberry Electric Coop to South Coast Solar documenting that these services were not available on commercial accounts prior to my installation. Funny that was never communicated to me by South Coast Solar. I only found out many months later when I inquired why my electric bill was not reflecting the energy being created by my solar system. I was told by the CEO that there was nothing they could do concerning the miscommunication but that they would me sell me another battery at a discount to capture more of the energy being created. I am still buying back some of the very energy that my solar system created. I would never have made the investment if I knew there was no Net Metering or Buyback Program! They refuse to correct their wrongs! Be very careful with this company!

4 weeks ago

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Jim Stuck

Very much appreciated South Coast Solar putting in a complete system of 52 panels and 3 back-up batteries in our garage, the two different days the technical/installation team were here we found them to be hardworking, conscientious, and courteous. The "star" however, has been Rebekah O, Sales Consultant. Wow, her competence in the beginning won the job for South Coast Solar -- from two other possible companies -- and she has since provided literally hours of quick-response contact with us, email and telephone, as we were learning to understand the system (some strange "blips" due to pump/heater system on outdoor pool, etc.) For us, South Coast Solar IS Rebekah, very rare to find this kind of cheerful, extraordinarily responsive service, thank you!

3 months ago

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John E M Brown

I am a happy returning customer of South Coast Solar, having worked with the company installing 16 * 225W SunPower panels on my new construction house in November 2009. When it was time to finally build a garage I knew I wanted to increase my solar power production. My new system (22 * 360W panels) was installed at the end of November 2022 and is producing just over 50% of my electricity needs (as predicted). I am very happy with entire process and enjoy monitoring system performance daily with the “My SunPower“ mobile phone app.

4 months ago

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James Grant Plaquemine, LA

I would highly recommend South Coast Solar. Rebekah O and Ashley S were very responsive to my questions and concerns. Rebekah designed a system perfect for today, then she future proofed it for me to plan for an EV and a home addition. In my opinion, which I came to after exhaustive research Sunpower systems are among the best. I can’t imagine a better Sunpower dealer better than South Coast solar.

5 months ago

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Gregory Hahnville, LA

I am a totally satisfied customer. Jay F was an excellent source of information.

6 months ago

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Rob C Brandon, MS

Cost was right. Communicated with us throughout the entire process from estimate to completion. We received everything we were promised and more. Our system is producing 10% more electricity then we were promised. Thank you Rebekah O for all your help.

11 months ago

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David Hampton New Orleans, LA

I could not be happier with the system that South Coast Solar installed. From beginning to end, the entire process was fantastic. My sales rep, Rebekah, was terrific. She explained everything in detail and answered every question I had. Rebekah checked in multiple times to let me know where we were in the process and what came next. From the office staff to the install team, everyone was very friendly, knowledgeable and willing to answer any question I had. You can do your own research if you want, but after considerable time spent looking into solar panels, the SunPower panels are by far the best in performance, longevity and you cannot beat the warranty. My first Entergy bill after a full month of solar was $8.55. My only regret is not doing it sooner. If you're considering solar panels, call South Coast Solar, ask for Rebekah and you'll never look back. Thanks South Coast Solar and Rebekah for everything!

11 months ago

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Brian Peoples Dallas, TX

We worked with Rebekah to design our solar system with battery packs, she was very helpful in making changes to the system to suit our needs. Due to some supply chain challenges (batteries) the install was delayed, both she and Mandy were great in communicating the changes and working with our schedules. Install went great and the system is functioning perfectly. Rebekah's numbers off the model she provided are right on the money on a sunny day.

1 year ago

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Joey Roque

We interviewed at least 5 local installers in our area and the SCS local rep, Grant S, was very informative and guided us through the decision process. When we had to replace our roof a few years later due to hail damage, I contacted them and had SCS remove and reinstall the solar panels after the roof was done. Very professional and would highly recommend them over the competition!

1 year ago

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victor Waynesville, NC

Needed just one more solar panel to complete my set up for refrigeration. Trying to find a company that will sell ya one panel is difficult, but Kristy at Powerstore made it easy. They had the exact Mission panel size I needed to match up with my array, and the price including delivery was great. I now have a solar system with a Bluetti battery backup that eliminates $40 a month from my electric bill, basically making all my refrigeration needs FREE! Kristy was easy to deal with and thoughtful in her ideas to make this happen! I couldn't be happier.

1 year ago

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K Z Mt. Pleasant, SC

We love our solar panels and batteries from South Coast Solar. Grant did a great job answering all our questions and helping us design our system. We are now nearly 100% self-powered and we are helping save the planet too! We really enjoy using the app that shows us how much power we are generating and quantifies how we are protecting the environment! Unfortunately, it took nearly a year to get our Tesla batteries installed, but the fault was Tesla's, not South Coast Solar's.

1 year ago

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Matthew Crider Taylors, SC

I wanted to sing the praises of Charro and her team at South Coast Solar! For context, I am a first-time solar customer and would call myself highly skeptical of the real benefits vs. all the claims that are made across the industry. The reason I was in the market was to take advantage of the federal tax credit being raised to 30% (helping offset a high tax bill). It is no exaggeration to say I took 11 months and several varied quotes until I decided to pull the trigger. Charro was nothing short of professional, patient, and candid when answering all my questions. The solar panel project/installation is all very high-quality build. The team has been very responsive, and I am already seeing a drastic reduction in my electric bills (more than what was even being projected). If you are considering a solar addition, I strongly recommend working with South Coast Solar.

1 year ago

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Margery Olinde New Orleans, LA

South Coast Solar installed my panels this winter, and I'm so glad I decided to work with them. All of the staff and installers I spoke with were professional and knowledgeable, and I really felt like they helped me find the best possible option for my home. I have 18 SunPower 360W panels installed on my roof: 9 panels for my unit, and 9 for my tenant's unit. Both units are pretty small so our bills aren't that high (I pay electricity for both sides), but I'm excited to see the savings and be more environmentally-friendly, too. The panels are on a hard-to-see roof (I had to walk across the street and down to take this picture), but they look great, and I wouldn't mind if they were more visible. All of the installers that came out to the house were polite, professional, and responsive, and they made sure that everything was cleaned up before leaving. I'm now waiting on Entergy to give me permission to turn my system on. Many thanks to the folks at South Coast Solar for working with me on this project - I'll continue to send homeowners interested in solar their way!

1 year ago

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Nola Sun Chalmette, LA

I chose South Coast Solar for two reasons. First, my sales consultant Rebekah thoroughly reviewed the proposal and process with me. I was curious about the technology and how it worked and she could explain everything to me in laymen's terms. She was so responsive to my emails, too. Secondly, I wanted the highest quality solar panels produced by a U.S. company and SunPower offered them. The installation was very smooth. Mitch the electrician took extra care in attaching the Tesla Powerwall to my circa 1850 Bargewood house to make sure it stayed put. In short, of the other companies and products I looked at, South Coast Solar offered me the best sales consulant, support and products for my needs.

1 year ago

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Jon Jon Lafayette, LA

Repairs take over 6 months even for small routine repairs. Even prior to the pandemic service had been an issue. It’s almost like there office is out of state like maybe in South Carolina. Many of my panels are inoperable due to faulty optimizers to date.

1 year ago