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Solar Energy World

7.5

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User Reviews

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Star Rating

4.5

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628 Reviews

Review Breakdown

5 grade

60%

4 grade

29%

3 grade

5%

2 grade

3%

1 grade

2%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Ron Gage Capitol Heights, MD

I picked them because they were fast and attentive. The people have been very professional and courteous. I now get lower electric bill rates. They should just keep up with the good work.

6 years ago

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Steven Nguyen Chevy Chase, MD

We've only really met with one person, but they were really good, they answered all the questions we had. The only problem that we ran into is that we speak Vietnamese in my home and they had no one that could help us translate for some of the older people like my father. Because of that, it was hard to convince him to even consider solar energy. Aside from that, things went well. The installation was very hands off, we didn't have to do anything and they gave us no problems. The most apparent benefit that we've had is that our bills are lower.

6 years ago

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Gary Ricci Willards, MD

They were horrible and very unprofessional. The system has never worked properly because they installed it incorrectly. They're just a very unprofessional company.

6 years ago

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Lillian Cutter Elkton, MD

I went with them because I liked their sales presentation. They were just very informative and straight forward. The installation was quick, easy and they did what they said they would do. I have already seen a reduction in my electric bill. The only thing I'd like them to do is have an easy way to find the phone number for particular people or departments in the company.

6 years ago

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Philomina Thomas Ellicott City, MD

Overall my experience with the installation and everything has been really good. Things have gone smoothly and they have been really helpful. I haven't really seen any results yet, but that's because it has been very cloudy and rainy since we installed it.

6 years ago

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David Peterson Marriottsville, MD

I decided to go with them since they were available in Maryland and were a local company. The people that managed everything did a good job.

6 years ago

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Angela Blevins Manchester, MD

Everything was wonderful. Installation was easy, they were very professional, and did a great job. I have seen lower energy costs so far. They should just keep up with the good work.

6 years ago

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Donna Smith Glenn Dale, MD

I compared 3 of the bigger companies and decided to go with them because they're here in Maryland. Besides, their service is great and the rate that they gave me was very affordable. The installation was done very quickly. They showed up on time and helped us do a lot of cleaning and moving in the attic area before they could install things. Everything was taken care of and they actually finished early. They were very professional and neat. I haven't gotten my first bill yet but I'm looking forward to saving some money. I am tired of BG&E and their charges. Every newly built house should have solar.

6 years ago

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Alex Kukuselis Glen Burnie, MD

I went online and searched through energy companies before picking them. They have been excellent. I've never had any kind of issues with them. The people that came to install things were very professional and courteous. They made sure that everything was cleaned up after they were done. We haven't seen a great deal of improvement in our energy usage because the weather has just been really cold. The electric bill has gone down a bit, so I'm sure that as the days get longer and the sun comes out, it's going to give us good savings. We're perfectly satisfied with it.

6 years ago

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Andy C. Elkton, MD

We talked to several companies, and they just seemed to be very knowledgeable and professional. We told them we wanted German panels specifically, they said they could get that and worked with us on the pricing of everything. Everything was excellent. Things went exactly as they described them and we had no problems with anything. The installation took about a day and a half. The technicians that came out were very respectful to our family and dogs. They cleaned up after themselves and checked on everything before they left to make sure everything was done. They also told us what that we should get the generator hooked up in case of a power outage. They were just excellent. We've already seen a decrease in our energy usage because of the panels. They've been a wonderful company to work with.

6 years ago

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Robert Marchegiano Ellicott City, MD

The installation and our first month working with them has been fine. They have been very good. During the installation they were very efficient and gave us no problems. We're leasing our system so we're not really going to see a benefit from it until the end of the year once all the information has been reconciled. Still, we feel good about using clean energy instead of oil. We're pleased with how things have worked.

6 years ago

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Barry Zimmer Rockville, MD

My experience with them has been very positive from beginning to end. Their customer service is excellent, they communicate very well. They worked with us so we could get what we needed. We were always kept informed of what the next step would be and what to expect down the road. They answered my questions and always responded in a timely manner. The installation was fast, effective, and clean. They made sure they were not being intrusive to our activities and did their best to hide pipes, tubing, and conduits so it wasn't obvious from the outside. It has only been in place for a few days, but it seems that the energy that the panels generate is going to help us financially. They've got a good business model.

6 years ago

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Cliff Collins

I went online and reviewed several companies before picking them. The gentleman that came up and told me about the solar energy package was very knowledgeable and not very pushy. He just gave me all the options and gave me a phone number I could call if I was interested or wanted to talk more about it. He just let me think about it before making the decision. Everything was done the way it was supposed to be done and I felt involved in the process from beginning to end. The people that managed everything were very informative. They continuously gave me updates and answered all my questions. The installation team was very good. They explained everything they were going to do, showed up on time, and didn't leave any mess or anything behind. They also did it all fairly quickly. It did take a while to get verification and have everything approved beforehand, but I'm glad I did it. I didn't want to rush the job, I just wanted things to be done right the first time. So far I've only seen minimal results. I mean, we've only had it for a couple of months since we started in February but one of my electric bills has been significantly lower than the previous ones. I expect that as the weather gets a little warmer it will have significant effects on my bills.

6 years ago

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Garry Church Church Creek, MD

Everything has been good. The installation went smoothly and it looks great, the wiring is not even visible from the road. The only thing I'd change is the style of bracket that they use, that way it won't be noticeable at all. Thanks to this we had a surplus of energy last month.

6 years ago

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David Hickson Silver Spring, MD

We shopped around and talked to a couple of different companies before picking them. I liked their customer service and my experience meeting the representatives was good. I just liked doing business face to face with a local company. We've had it for less than a month now, so we haven't seen much yet, but we're anticipating to save some money. The project management team was very good. They were organized and communicated well and in a timely manner with us. They showed up when they said they would and also gave us a realistic estimate of how long it would take to complete the project. The installation itself was easy and very painless. The only thing is that SunRun, the company that Solar Energy World works with to provide their paper agreements, has been a little slow to respond to us. Besides that, I wish we had a way to know just how much we're reducing our carbon footprint by using their panels. That is one of the main reasons we're doing this after all.

6 years ago