There is always obstacles to overcome with any home renovation project and this project was no exception. The thing that sets Sol-Up apart from their competitors is their trustworthiness, quality and most of all the exceptional individuals that work foe this company. Sales, management and onsite technicians went above and beyond to ensure my installation was the very best. They are not the cheapest but you get what you pay for and if I had to do in all over again there is no question, I would pick Sol-Up every time.

Overall experience, easy and quick process.

DO NOT USE SOL-UP! They use shady and underhanded techniques in order to get your money. I have to admit we were pleased at first with Sol-up until 5 years down the road. During contract negotiations we informed them we would be getting a new roof in about 5 years, they said "No problem, we will come out and remove /replace the panels at no cost." When it came time we found out there is an additional $9,000 charge to remove and replace solar panels for a re-roofing project. Sol-up told us they could not use the existing equipment they had originally installed because it was no longer any good and we had to get all new racking and panels. Sol-up admitted they do not have faith in their own equipment they originally sold us, how bad it that! They want us to pay half the cost of the solar system again to do what they promised to do for free! Sol-up straight up lied to us from the get go!

They were on time and efficient. Each team that worked on my house was well trained, worked hard and was polite.

Customer service is excellent! The install was amazing and the crew where professional and polite. Everything was fantastic!

The entire process was amazing, Sol-Up took care of all the Paperwork, from HOA approval, NV energy, and permitting. They were there to assist and explain everything to us and keep us up-to-date on everything.

Absolutely great communication on the process and on time for every appointment

Missing communication, but in general are OK. Not the best, there is a lot of improvement that need to work on.

Everything was handled great and they kept us informed along the way. They handled all the appointments and paperwork. They were great!

They very professional and fast, they make it easy to work with them

Professional, no hidden costs, worked with me and answered all my questions.

Very timely, efficient, and professional

Everything went as expected except for billing mistakes!

Staff are responsive and have gotten everything as promised but only when I ask.

They were always on time, efficient and kept their promises.