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Sol-Up

7.8

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User Reviews

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Star Rating

4.9

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351 Reviews

Review Breakdown

5 grade

91%

4 grade

6%

3 grade

1%

2 grade

1%

1 grade

1%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Elena Coyne

Issues resolved. Case was settled. Didn't use their service but paid some fees.

3 months ago

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Max Williams Moscow, ID

Physician here. I contracted with Sol-up to install a system after interviewing several firms. It was a huge mistake. On the first day of installation, only part of the job was completed, but that didn't stop Sol-up from repeatedly demanding the balance of payment in violation of the contract. First at the jobsite and then that evening repeatedly by email. The bird wire had yet to be installed, the wifi connected, the conduit painted, or the system inspected, but the CFO was demanding full payment. When I referenced our agreement and noted they were in breach, they were hardly deterred. Here we are, two months later, the bird wire has yet to be installed (instead they put on an ugly black mesh I had previously rejected) and they are back at it demanding payment knowing they haven't honored our contract. They literally admit in writing they haven't installed the bird wire as required and yet they are demanding full payment. Do yourself a favor, find another solar contractor.

1 year ago

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Daniel Cebrero Los Angeles, CA

Sol-up was great from start to finish. They handled all the aspects of getting permits and necessary requirements for the install and were straight forward with us on our savings and electric output with the panels. The installation crew was very courteous and professional. We saved tons of money switching to solar panels and couldn’t be happier with the purchase. Sol-up’s customer service is also great. We’ve had one small issue and they sent a technician out the next day and got it fixed. I would def recommend this to family and friends

1 year ago

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Phil Bourekas Undisclosed

Customer Review Video

1 year ago

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Mark Cariaga North Las Vegas, NV

I went looking for solar options after seeing my summer bill, been through 3/4 different companies with incentives that sounded so well! I ended up with Sol up through referral/ reviews/ Panasonic panels.. Process was smooth from the beginning to the end, my sales consultant was Grant L.. Came over and explained in detail.. Did not push me to buy at all.. I was already contracted with Vivint at the time and upon speaking to Grant, I immediately canceled my contract.. Reason why I canceled is because the solar panels where a lot more reasonable in pricing, Panasonic is made in Japan (Japan product) usually last longer than any others and everything is done in house.. From sales all the way to installing and QA.. Other companies whom I’ve called and got quotes from did hire third party installers which to me was a big thing when it comes to a big investment.. Sol up took care of my HOA papers, submission of Net Metering and much more… Sol up notified me that it will take at least 20 business days from submission to Power Live.. I didn’t believe them at first because my other friends who went with other companies took over 2 months.. LOL… I’m like okay Sol up could just be saying this.. But I got the results.. Email sent 10/22 for net metering submission.. NV energy came over 11/15 and gave the OK.. I quickly notified my friends that their guys messed up lol.. Thank you Sol up and Grant/ Autum/Sunny/Victoria/Monica/Lauren and I might be forgetting someone lol

2 years ago

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Erinmarie Xian Ellicott City, MD

The salesman that came to our house was very professional and informative with the pros and cons of Solar. In the end we decided to wait until we needed a new roof.

2 years ago

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Linda Las Vegas, NV

Good product, great service and professional staff.

2 years ago

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Cesar n Irma Salas Las Vegas, NV

Great communication throughout the project.

2 years ago

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Dennis Lindenbach North Las Vegas, NV

THE BEST SOLAR COMPANY. Sol-up is highly efficient, extremely professional and very knowledgeable about all aspects of the solar equipment and the entire process. My sales representative, Dan, was very knowledgeable and went way above my expectations. Dan always answered all my questions and/or concerns either right away, or in a very timely manner. The installation team )Terrence, Jose and Tony) were very professional, very efficient and did a Great Job! Krystelle in the office was also extremely professional and very responsive towhead any of my phone calls or emails. I have and will continue to recommend this company!

2 years ago

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Roger Martin Henderson, NV

I had an easy time working with Sol-UP during the Solar system installation. All employees were very helpful.

2 years ago

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David Torok Henderson, NV

Excellent Service, Pride, integrity & Quality Craftsmanship

2 years ago

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Cory Hoff Las Vegas, NV

There is always obstacles to overcome with any home renovation project and this project was no exception. The thing that sets Sol-Up apart from their competitors is their trustworthiness, quality and most of all the exceptional individuals that work foe this company. Sales, management and onsite technicians went above and beyond to ensure my installation was the very best. They are not the cheapest but you get what you pay for and if I had to do in all over again there is no question, I would pick Sol-Up every time.

2 years ago

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Steve Schultze North Las Vegas, NV

On a couple of occasions when I was told Sol-Up would contact me to schedule appointments, I had to call them.

2 years ago

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Christi Kale Henderson, NV

The team was Fast efficient and professional

2 years ago

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Mark Collier Henderson, NV

We were thrilled to get our panels installed earlier than expected due to an opening. SOL- UP was great. They handled everything including our HOA. Install was clean and inspections went great! We are very happy.

2 years ago