If I could give this company zero stars I would. I will start first by the sales experience. The sales experience I would give five stars, the sales rep was extremely knowledgeable and was able to explain everything in great detail. After we bought our unit cash, everything started going down hill. We have had our unit now for three years. We found out that the first year having the unit something was not working and I was the one who had to keep calling saying our bill was high until someone finally decided to come check on the unit. After the company stated they fixed the issue and everything should be working. I just found out today that something else isn't working on my unit and it hasn't been working since September 2020. This company promises you if something goes out or breaks they will monitor it and let you know (this hasn't been the case). I have been the one making phone calls and checking my monthly bills and not seeing any improvement. I have had my unit for three years and so far I have probably seen a good half of a year of it actually working correctly. I would not waste you time with this company or if you do maybe you should lease the panels, then maybe they will care more about your service. It seems like I am on the back burner by paying them off completely. Shop around don't buy here like I said unless you lease. This company so far has been garbage on the service and helping me out. Like I said zero stars in my book and a lawsuit getting ready to take place.

The whole process was awesome. The pricing and the customer service was fantastic!

Easy o go installation, friendly customer service

Process was easy. Elevation kept us informed along the way

I had my solar panels installed on 4.28.2021. I paid immediately upon completion. My solar panels were no longer functioning on 5.2.2021. After many phone calls and shody visits the panels came online 5.20.2021, the technician stated he would have to order a part. The company immediately closed the ticket. I tried to no avail to get them to open the ticket back up. Now the panels are down again and instead of sending someone out immediately, they are telling me that they wont be out for other 10 days. Of course they are saying that they will come out on a Friday, and if history is any indicator on the future, they will come out after the sun sets and then say they can't tell if they fixed anything because the sun has set. I so wish I had not gone with this company. I am looking for what to do next. Do I get a lawyer? Better Business Bureau? I can NOT get anyone from the company to call and talk to me about their lack of customer service. I would definitely NOT recommend this company to anyone.

The company employees I dealt with answered my questions thoroughly and when I signed with the company, they took over and got all the government, energy company and HOA approvals speedily without my having to make any calls or filling out complex applications. I also appreciated how efficiently and cleanly their installers worked on my property.

Our experience with Elevation Solar has been both extremely positive and genuinely encouraging. Throughout each and every step of this solar panel process (from planning, installation, and now to ongoing monitoring and maintenance) Elevation’s representatives have proven attentive to our unique situation, thorough in seeing that each stage of the project was carried out properly, and truly helpful with friendly service and quick, clear communication. During the initial planning stage, Elevation’s representatives were transparent, personable, and made sure that we fully understood the project before any commitments were made, from how much energy our panels would produce over their lifespan, to what flexible and attractive financing options were available to us. In fact, we were delighted to discover how accommodating Elevation’s representatives proved to be when negotiating our project. Elevation even managed to save us thousands on our project by helping us navigate existing rebate opportunities through our local energy system provider. All throughout the installation period, Elevation’s project managers were quick to contact us with updates well ahead of key dates and were always careful to ensure that our customer experience was as positive as possible. For that, we were extremely grateful. The installation crew they brought on likewise proved professional and exhibited quality workmanship. Post installation, whenever we had an issue, concern, or a simple question Elevation’s representatives continued to display the same eager courtesy and thoroughness they’ve exhibited all along in assisting us. The people at Elevation are quality folk. In our case, they’ve proven themselves friendly, professional, and genuinely passionate for helping regular people gain affordable access to greener energy solutions at home. As solar technology and our own personal energy needs develop over time, my family and I are confident that we can count Elevation Solar to be there and assist us with the same quality, professional service. I cannot recommend them enough.

The only company I came across that beat the quote I received from Tesla. I was impressed with their professionalism and along with the warranties they added.

Support through the installation process was great, but not everything promised has been completed. My system has been active to 60 days now and still they have not installed the pigeon guards.

Very efficient, did a great job. Everyone was courteous and answered all my questions.

They were the first to respond to my interest in solar, also the salesman came exactly at the time he said he would be here. He set up every thing, lone financial part and let me know how it would all work and a time line to when to expect the job to be completed, inspected and ready for not only saving money in energy but how solar is helping save our environment .

Transparency, timeliness, thoroughness. Quick, overdelivered on promises.

We decided to switch to solar and we got the full solar package. We even added on the EV charger. We have yet to receive the EV charger. Every time I call to get it scheduled, I get placed on hold and then told that they are having issues sending me to the right department. Or the rep will tell me that they will call me back, but they never do.

they were extremely knowledgeable, answered all my questions and backed their answers with data from my own home.

Their entire staff is friendly, honest, professional and reliable. I’m producing the amount of energy as promised and more and my electric bill is less than zero.