Customer service is good about answering questions

They are very nice and pleasant to talk to. They talk in plain English so that it is easy to understand. From start to finish, they have been excellent. They are competitively prices, and they did a great job.

Customer service answered all of my questions, and was good at explaining all of the details that went into the installation. The technicians were happy to listen to the small things I wanted and they accommodated for that. Customer service was good at following up.

The installation process was efficient and done well.

The installation went well, but they aren't that great at communication.

Every time I had a problem, Elevation would send someone out to my home as soon as possible to help me resolve it. They did the installation in one day, and I was very amazed at how neat and clean they left everything. They are a great company, and I have already seen savings.

The installation was not good. It had to be redone because they installed my system according to Arizona requirements and not Nevada. So they had to rip it out and do it again. Because of that mistake I had to pay expensive electric bills, which they're not reimbursing me for. Also, they had to come back several times - most recently because they got some lines crossed that they have to redo. I just got a bill that's high - $222. Something is wrong here.

I'm satisfied with Elevation Solar's installers and it still works.

I live in a remote area, but they were still willing to install the service for me. I've had a couple issues, but they've been resolved, they get back to me when I need them to.

Everything is performing well at one month. They also kept in contact through email and phone calls to make sure everything went on schedule.

Elevation Solar gave me a good presentation when they knocked on my door which convinced me to buy it. They have very good customer service as well.

Everything looks good, but it took longer than I thought it would.

They did a good job and were consistent on the work.

It was explained with no hiccups, they're were constantly in communication with me during the process.

I wanted a specific system and ended up with it penetrating through my roof which was a big ordeal. The equipment is good, but they need to be more accurate with their sales as well as quicker customer service. It took a little while to get the system up and running, I know that it takes some time, but it could have been a little quicker.