Elevation
8.6
User Reviews
Star Rating
4.1
611 Reviews
Review Breakdown
5
70%
4
14%
3
5%
2
3%
1
9%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
S
it was difficult to deal with them once they sold me the system, they don't want to work with the customer on delivery times or make sure materials are in a safe location. they just do what is best for them. On top of everything they didn't send the workers out to put the system on the roof when they said they would and I had to take an extra day off of work to be at home to make sure the work was actually done.
5 years ago
P
Everything with my install went smoothly with no issues. All of my questions were answered in a reasonable timeframe
5 years ago
C
Very fast install, professional people and excellent product
5 years ago
R
Very efficient installation and communication
5 years ago
C
Everything we were told was going to be has not all been done yet!!!! Also the saving on the bill has not been as much as we expected!!!!
5 years ago
Damon
Installation was a multiday process because some of the parts didn't show up. Once the parts showed up, it wasn't installed properly, but the equipment is a five.
5 years ago
Thad
It is sometimes very difficult to reach a live person to answer questions. Installation was quick and easy.
5 years ago
Dianne
installation took a little while, but customer service kept me up to date on the process and answered my questions.
5 years ago
Michelle
I wish they put netting around the solar equipment because I have pigeons living underneath there. I haven't had any problems.
5 years ago
Anonymous
Customer service is both responsive and informative. They had a few issues getting the right product, but they kept me informed during the whole process.
5 years ago
Daniel
I am having ongoing issues right now with them. I think that they have misleading and deceptive sales department that will tell you things that aren't true.
5 years ago
Charles
I can recommend Elevation Solar for the electric bill. The system is also reliable and the sales man was great
5 years ago
Scott
Elevation Solar is very professional and they were able to get things done efficiently.
5 years ago
Peter
It took me almost five weeks for my question to be answered. I was very disappointed in the professionalism. Their equipment seems to be state of the art. The installation was a disaster as it destroyed seventeen of my roofing tiles. I would never recommend them.
5 years ago
William
Very nice and personable. We haven't had any problems, but also haven't seen a lot of savings from it.
5 years ago
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