Solar is Freedom
7.5
User Reviews
Star Rating
4.7
246 Reviews
Review Breakdown
5
89%
4
2%
3
2%
2
1%
1
6%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Jim Murtha Swanton, MD
I like the warranty Solar is Freedom provided. Our sales reps were very responsive to my questions and phone calls and I never waited long for any issue to be addressed
3 years ago
jarred richards Dayton, OH
They made the choice a no brainer my first electric bill was 27$ compared to 200$
3 years ago
Jack Reall Sunbury, OH
Great experience from the beginning to end. Had a little glitch with the monitoring, but it was fixed to our satisfaction. Great company of friendly, respectful professionals.
3 years ago
Ashley Crabb Columbus, OH
The customer service and pricing was great! Brian was amazing to work with and the whole process went just as planned. Highly recommend this company!
3 years ago
Jory Authement Mount Vernon, OH
Solar Is Freedom was very professional and upfront from initial contact to flipping the switch to turn the system on. They handled all the necessities to make the install pain free. I would and have recommended Solar Is Freedom to others!
3 years ago
Brian Oberg Elizabethtown, KY
Outstanding company to work with. Our representative (Clay K - Louisville) was proactive, informative, and friendly to work with. They provided an in-depth analysis of our electric use, as well were able to incorporate an external generator to our project to help make our home completely supported with power during any incident. Highly recommend using them for your solar needs.
3 years ago
Andrea Palmer ,
I just purchased my solar system and awaiting installation. Karim has been awesome through the whole process! He really took the time and explained everything in detail. He has kept me informed on a weekly basis about the progress of my installation. I’m looking forward to working with this amazing company! Thank you Solar is Freedom!
3 years ago
Edward Felker ,
My husband and I talked with Shelby K last night. she presented the product very well. she explained the product and answered our questions. I can not wait to start saving money with solar power.
3 years ago
Kim Regan Florence, KY
This was a great and easy process. From the first meeting with Patrick to the install of the panels and the final hook up, they took care of everything. the panels look great on the house and it is exciting to be producing our own electricity. I would highly recommend Patrick and Solar is Freedom to anyone I know that is interested in Solar
3 years ago
Mike Morgan Hamtramck, MI
We are very happy with Solar is Freedom. They were professional and answered all of my questions quickly. I have an average bill of $134. I just got my first electric bill - credit of $27. Amazing!
3 years ago
Jon Polstra Wilmington, OH
We are happy with our experience with Solar is Freedom. Adam is knowledgeable, and willing to put in the extra effort to help us through the installation process. The install process was fast, and problems were addressed quickly.
3 years ago
L D Cincinnati, OH
Solar is freedom is an absolutely first class company! From the very beginning I was handed all the information necessary to make my decision to switch to solar. What a great decision it was. The investment in solar literally pays for itself! From the decision, to the site survey, to installation working with Solar is Freedom was as smooth as possible with no hiccups. Sales and instal team both professional. After job was completely I received a follow up. Best customer service and price you can ask for! Thanks so much Alex!
3 years ago
Alec Flory Cincinnati, OH
Solar is Freedom installed my Solar system with battery backup in June of 2020. The sales process was a good experience and the sales team was responsive and provided solid information. The installation was completed over 2 day period and the installers were very courteous and did a great job. Once my system was installed I was up and running with no issues. Solar Freedom has been very responsive to any requests I have made since the install. I could not be happier with Solar Freedom and my system!
3 years ago
John Fisher Georgetown, KY
The best part of Solar is Freedom is the upper management team. When issues arose, they responded personally to ensure that the issues were being addressed or fixed. We had a major hurdle with HOA, which I am fairly certain was really one 'vocal' person in the neighborhood. We got the approval for panels for one side of the house. This was a win because solar panels are not allowed as called out in the deed of restrictions for the neighborhood. After the first set of panels went up, we received a kickback from the HOA (neighbor) to move them to a different part of the house. Then, during the second visit from Solar is Freedom to move the panels, the company was contacted directly to NOT do anything. We were not contacted initially by the HOA (or the mystery neighbor). Finally, things were agreed upon and after the third trip to our home, the panels were installed. The situation written above shows the dedication that Solar is Freedom has with its customers and to solar. Each trip out is ~2.5 hours for them and the panel installers made three and the electricians made two. Being the first house in a neighborhood that frowns on solar panels is ... was a tough road. But with Solar is Freedmon's patience and help, maybe we opened the door for others to take advantage of solar energy. Things to know when getting started and if you have an HOA: 1 - Check the deed of restrictions. 2 - Call the HOA committee and get everything approved (in writing for a paper trail). Another note of worthiness is the competency and friendliness of the solar panel installers and electricians. They did amazing jobs and were very friendly to me and my family (my children wanted to watch them work). They also gave us details of how things work for our better understanding. They are all good crews.
3 years ago
Chris williams Hamilton, OH
I was on the fence about solar with as big of an investment as it is as a new home owner but they talked me through it and explained it and I’m so pleased we made the choice, it’s definitely paying off.
3 years ago
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