Do not use this company. They lost my contract the first time sent out a second sale person who undersized my system. Put used unit on my house that did not work. Failed inspection when installed. System to small for my house I barely save anything. But like they only one they will let me talk to Aaron said If we save you a dollar our job is done................. DONOT USE THEM....................

Posigen installed our system back in beginning of 2022. It's now November 2023, they just sent us the bill saying the system is active. But, unfortunately, it's still not working. Could not comprehend why it takes them so long. Call sale rep and he's not answering. Call posigen, no helps either. Not good. How do I cancel the contract?

Had the system for 7 years. Lease costs $75 / month but energy savings is on $73 / month. Net loss. Company has never done any maintenance. Would not recommend

The installation process took very long but the outcome saves me a lot of money!

Fantastic installation process, however the customer facing components (installation and monitoring apps, customer service contact process) are very cumbersome and need a lot of work. The installation took a few months, but I will be dealing with the monitoring and customer service aspects for a very long time and the frustration involved in those will eventually erode the positive impression that was initially set.

They do not communicate well with their clients during the installation process. I am not comfortable with them at this point.

I signed the purchase contract last year this time and the whole process took me more than a year to finish (the system is not activating yet). Several times the company submit the application with wrong parameters and the government/utility company denies the application and needs to resubmit. After a 9 month-long wait, finally I had my solar systems installed on my roof and then another long wait starts. I had my systems installed on April and right now almost three months gone, it is not activated yet. I called Posigen this Tuesday regarding my status and they told me they will follow up with the utility company and get the final approval ASAP and ensure me that I will receive the text/email update by Thursday. When I called in again on Friday, the representative told me that they have still not followed up with the utility company yet and let me wait for a longer time. The hottest season is almost over and my system is not running yet. If you are looking for a company that will finish all the process within a year, please avoid posigen and try some other companies because right now I don't know how long I still need to wait until my system will be running.

So far, so good. I was originally disappointed in time to activate, however I fell into the norm. Only 3 week delay. Panels look good and nearly indistinguishable from the road. Customer service for me very professional. I was sales rep 1st customer and he told me that he worked long and hard to get activated. My expectations aren’t super high, but if I save $50 a month, well $50 is $50. I’m paying about $135 prior to installation. I have a very large shade tree and that should even out savings, regardless.

I like that my bill is very low. The steps it takes from start to finish for set up is long and tedious, but be patient , it's worth the wait.

My representative, "Charlie," was very responsive and was able to get my solar panels installed pretty quickly. One of the questions below asks how long from time of signing contract did it take to install. My actual answer is more than 9 months. No fault of Charlie's. The initial representative that came to my house, no longer worked for the company. I was left hanging. I ran into Charlie at my cousin's house. Explained my situation to him, and he did some research, took me on and my panels were installed within 2 months! I still leave a 5 star rating, solely because of Charlie!

Posigen was excellent j describing the service and its benefits. Once the permits were obtained, it took a while for the installation to begin but it was completed in one day. However, is been over two months since the panels were installed and we are not yet connected to the grid. Posigen have been here twice without the proper parts and we have not heard from them in over six weeks.

My entergy bill has decreased and I can tell a difference in the when the panels switch over. I’m enjoying the savings.

I liked, that I got great information from the Sales rep meeting when i signed up for solar. Then I got emails, through every step of the process leading up to the install. The guys that did the installation also informed me of the steps that they do with installation of the solar panels.

Starting with sales, and continuing thru installation, the entire process was handled very professionally and in an organized manner. But the best part is that since I received my 1st bill (April 2023) I have had a credit from the electric company (Eversource) each month (Mar thru June) for a total 3 month credit of approximately $600 - and that is with me using about 16,000kWh pers year which was costing me about $5,000 per year. So I strongly recommend speaking to Posigen if you are considering solar.

I have seen no savings whatsoever since my panels were activated. My bill is exactly the same, well over $300.