Definitely 5 stars for our project manager Tiffiny, she was very communicative and responsive throughout the process and went above and beyond to make sure we understood next steps and that everything was taken care of. There was a moment when we were waiting on a roofing permit (we bundled a reroof with solar) and things were taking longer than expected but Tiffiny got to the bottom of it quickly and realized the roofing subcontractor had submitted our roofing permit incorrectly. Once she identified the issue, things moved along very quickly. Very happy with the outcome, thank you Tiffiny.

I have used their service and always great service!

Axia was very communicative and responsive throughout the entire installation project; they worked with my schedule and kept me in the loop on all of the processes, including city and provider approval to necessary system design modifications.

I liked the professionalism that your sales and service teams have conducted themselves with me and all our interactions. The installation and service contractors were very friendly and helpful while installing and setting up my solar system. Thank you very much!

Our sales person promised monthly savings by going solar but we are paying more for our bill every month despite him showing us a spreadsheet with savings. Why were we not sold a battery? The installation process was long and challenging and was not done by Axia solar. It was another company that installed it.

We started our solar project in October of 2022, it’s now December of 2023 and we still don’t have a working solar system in place. In short, this company is too novice to be effective and in retrospect we should have opted for a more established company. Read further for more mishaps … In in addition to the absurd length of time we’ve spent on this project (1) we scammed out of $6k by a contractor who axia brought on for the install that mandated we do unnecessary work on our roof (2) had the wrong sized system installed (3) due to a lack of attention on the company’s part we lost our original loan (4) have had to pay $500/month utilities bills for another hot summer (6) and constantly had to text, call and email for updates due to all the shuffling of employees and project managers. We’ve worked with tons of contractors, utility companies and installers in many properties. This has been the most disappointing and frustrating experience. Just go through one the more established companies in the area for the time being until axia gets its act together.

Felt totally misled by the solar consultant. I was not notified that Axia sub contracts all their installs. I was told all in one company with 25 year warranties. Was sold their oldest back stock equipment.

Well planned, all terms and conditions were upfront. No difficult dealing with sales person or the case manager

Excellent support. Was really fast from the beginning to final PTO approval compared to other companies Special thanks to Lindsay and Tiffiny for their full support during the whole process

I purchased our solar system from Axia by Qcells after comparing four companies and I certainly made the right choice. The service has been outstanding as Alex explained the process in great detail and Hadley attends to every question and concern I have promptly. I won’t hesitate to refer friends to Axia for Qcells.

Helpful and communicative. Friendly. Always returned messages

They provided more direct and complete information concerning their products and their installation team. Time spent examining our property with explanations of procedures and locations of wiring were reassuring. The labor staff worked quietly and cleaned up the work space. If I had any concerns or Questions I could call Hadley H She was right on top of things. If she needed to seek an answer she would call me back Promptly.

I would like to commend the doors with which Axia operated. Tesla sold me a dummy and on 25th March informed me they cannot do my solar. I was in a panic cause of the 13th April NEM 2.0 deadline in CA. I called up Axia on 25th March and by 10th April I had solar panels on my roof. The project coordinator Tiffiny has been extremely responsive unlike Tesla where your messages go in a black hole. I would highly recommend Axia for your solar needs.

It was a great experience. Everyone is extremely professional and helpful. They made it so easy to go through the process. Thank you. I haven’t had an electric bill since.

Axia Solar made it very easy for my parents to go solar. They were very communicative throughout the process and patient with all of our questions. Hadley and Jasper both made everything easy to understand. I also really appreciated the model Jasper showed us when quoting us for the project as it helped us better visualize what the house would look like post solar. The best part is our panels are made in America!