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Zenernet

8.9

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User Reviews

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Star Rating

4.6

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1,924 Reviews

Review Breakdown

5 grade

83%

4 grade

7%

3 grade

2%

2 grade

2%

1 grade

6%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Peter Needham Medford, MA

total crap show the project started in October 2021 4 designers later then having Jarett from zenernet the job went sideways can't get updates the right hand does not know what the left hand so know in April 2022 I received a call from Jarett telling me they don't have installers that have time to do my install I contacted the office of the president and left a message for the president to call me to discuss. he never called me back so 7 months later after they did a hard credit check and approved and lowered my rating im no further along I would strongly stay away I have had 3 inspections done at my home , I have taken pictures for them and they asked me to climb on my pitched roof to get the existing company model numbers on my existing panels im 63 years old! really you want ME to go up there

7 months ago

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Wayland Chu Madera, CA

Tara E was very helpful with the consultation and quote. The response was very quick and professional.

7 months ago

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Jasper Hardin Yucaipa, CA

Entered contract 8/2021, still working on it 4/2022. 8 panels & Generac battery Problem s : 1. Communication very poor 2. Had 7 coordinators or points of contact 3. Installer not reliable This project lasted (still going on) this long because of poor coordination and communication between the company and installer. The quote was “90 days for installation “. This was a cash contract.

7 months ago

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Tom Winterbottom Oakland, CA

I worked with Ravi in a consultation and design capacity for our solar project, and it was an excellent and informative experience. He clearly explained features of the system and worked with my limited knowledge. While I did not end up going with Zenernet for the project (opting for a local installer instead), the consultation was clear, patient and professional.

7 months ago

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DJ Tanis Majere Stockton, CA

Stan was fantastic. Explained things clearly and concisely and eliminated all of the techno babble so we could understand what we were looking at.

7 months ago

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Yevette Garza Chandler, AZ

The sales consultant Ravi T was the best part of my experience with Zenernet. He was always on time and prepared to discuss how to find the best Solar solution for my family. He was always friendly and a pleasure to deal with. He is extremely knowledgeable about the benefits of solar from Zenernet, the equipment they use and the entire installation process.

7 months ago

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Jon Morris San Francisco, CA

Thorough information exchange... gave me better idea of advantages, cost and procedure for installing a custom solar system for EV charging and reducing PGE bills.

7 months ago

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David Fox Ladera Ranch, CA

Stay away! I hired Zenernet in July of last year (2021) and I still have an incomplete, inoperable system. I've had no less than 5 project managers, none of whom have consistently communicated, essentially all abandoning my project. Installing a 12,000Kwh system on my new home was not supposed to be a complicated process. The sales team may impress but don't be fooled. The actual installation, the customer service - you know, the things that you're paying a lot of money for, have all been a nightmare. Oh yeah, if you live in California, you may want to check Zenernet's Contractor's License. I will continue to update this review periodically.

7 months ago

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Ryan La Jolla, CA

Had a consultation with Stan, and he was very informative and to the point.

7 months ago

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Chad Portlock

No follow up, lack of communication and follow through.

7 months ago

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jennifer thomas Fontana, CA

Horrible service!! Don't use them!! Everything will go wrong!!

7 months ago

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Carl Vance Modesto, CA

Mike was very knowledgeable on different options.

7 months ago

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Frank Kavenik Auburn, CA

Mike M was very helpful on the virtual meeting. Mike knows your product very well and also knows how to use his software. I have a challenging solar opportunity with several different shaped roofs and lots of shade. Mike used his "shade tool" to bring the efficiency up from the initial suggested design. I am grateful that Mike is a member of your team!

7 months ago

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Marilyn Glattly El Cajon, CA

Stan reviewed all the solar material very well which helped me understand what solar is about.

7 months ago

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lynn buffington Alturas, CA

Scott M was quick to contact me. We discussed the difference between generators and solar. It was decided that what I was really looking for was just back-up in case of black outs. I appreciated his honesty and would recommend him to any one. He help but did not force selling me something that I did not need.

7 months ago