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Zenernet

8.9

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User Reviews

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Star Rating

4.6

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1,924 Reviews

Review Breakdown

5 grade

83%

4 grade

7%

3 grade

2%

2 grade

2%

1 grade

6%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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aykui alikhanian Pasadena, CA

Stand provided detailed explanation, answered all questions and overall was helpful.

4 months ago

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Ron San Francisco, CA

Stan is very personable. Knowledgeable. And handles the computer very well.

4 months ago

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Wendy Grafius Hemet, CA

Stan was very knowledgable and professional. He answered all of our questions and we appreciated his straight forward answers. We also appreciated his no pressure approach. Thank you

4 months ago

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Baljit Singh Los Angeles, CA

I had a great conversation with Steve… He was very patient and knowledgeable and answered all of my queries …

4 months ago

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May Yang Pacifica, CA

friendly and efficient communication. listen to our needs, and explain things great

4 months ago

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Anne Billings Windsor, CA

Tara has been amazing. I can ask her any question and she will always find the answer for me. She has helped make this transition to solar as easy as possible! I can’t wait for our solar to be installed.

4 months ago

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Jimmy Trinetra Alhambra, CA

I was really impressed by Tara’s presentation, which was very informative and easy to understand. She was careful to listen to what we needed. She made me feel at ease and not like just another customer. She was well versed in their solar power system and was easy to understand. She explained all the benefits of purchasing a solar power system, and it made sense. Tara wasn’t just trying to sell me a product, but made sure it was the best fit for our electrical needs. She has excellent customer service and is friendly and courteous. Thank you and great presentation.

4 months ago

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Estephany Macz Chino, CA

Very informative, not pushy on sales at all which i liked and made me feel comfortable . very nice guy to talk to

5 months ago

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Gerardo Ortega Fullerton, CA

Selected Zenernet after evaluating 4 solar companies. They were not the cheapest but I like their presentation and design solution. Signed the contract on June 24, 2022 and paid $1,000 down. “Home visit” was virtual. I did all the legwork. Answered the questionnaire. Took closeup and wide view pictures of my master service panel, electrical meter, gas meter, attic, roof. Attached pictures to the home visit questionnaire. I was informed that my master service panel made by Westinghouse is blacklisted and needs to be replaced. This is not true. I will be charged extra for solar panel installation because they determined my roof, without visual inspection, is clay tile not concrete tile as I reported. This also is incorrect. The original contract was voided and replaced with a new contract that is priced higher to reflect that an MSP is added. I told them I would sign the new contract if the MSP make and model is added to the contract. My numerous requests were ignored. Nevertheless I still got constant email reminders to approve the new contract. On July 12, 2022, I notified them that since they had voided the original contract and I have not approved the new contract, I have decided not to proceed with the solar energy system installation. I requested a full refund of my $1,000 down. I am not confident that they can perform to the contract.

5 months ago

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osmith Los Angeles, CA

Very Thorough, Informative, Knowledgable, Courteous and Friendly. Mr Robert F's presentation of the solar products, made me comfortable and confident when deciding on this important investment. I want to sincerely thank him for is patience, knowledge and professionalism.

5 months ago

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Walter Brawner Oak Park, IL

Never was able to get adequate information from them concerning their services so I moved on to other sources

5 months ago

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R. Byron Brown Richmond, CA

Tara E of Zenernet was very helpful and efficient in explaining the process to us and making suggestions!

5 months ago

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Bob Sitzwohl Santa Rosa, CA

Ravi was an ever-flowing spout of information. He explained everything to my satisfaction and most importantly had a human touch.

5 months ago

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Jim Pietrocini Carlsbad, CA

The Zenernet team was outstanding (Tara and Greg). They were very specific in evaluating my power/electrical requirements and proposing a cost-effective configuration. They were A+ with their integrity and promised everything that they stated. I did not see that with other solar companies (too heavy on sales and just closing the deal). Even though Zenernet is not based in California, I felt comfortable that they could deliver a final product.

5 months ago

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Guadalupe Kennedy Santa Clara, CA

I really enjoyed a very informative session with Mr. Scott M. Mr. Scott has very outstanding courtesy and knowledgeable responses to all my needs as potential customer. It was a very pleasurable meeting with such of knowledgeable person regarding solar systems pros and cons .

5 months ago