Zenernet Logo

Zenernet

8.9

star star star star star

User Reviews

Powered by:

Star Rating

4.6

star star star star star

1,924 Reviews

Review Breakdown

5 grade

83%

4 grade

7%

3 grade

2%

2 grade

2%

1 grade

6%

Sentiment Criteria

Value

star star star star star_border

Quality

star star star star star_border

Service

star star star star star_border

Trustworthiness

star star star star star_border
star star star star star

K Lai

Very help, the explanation is very clear.

7 months ago

star star star star star

Karole Lewis Palm Desert, CA

Mike M is my first contact with Zenernet and the first solar company that I have met. If the rest of the employees are anything like Mike, I can see how smoothly a solar installation could be facilitated with Zenernet. Mike did an excellent job explaining the process and showed me a sketch of where the panels would go. He also showed me savings analysis. I am in the process of receiving other quotes, but from what I see here, I am very impressed.

7 months ago

star star star star star_border

Michael Harris Chula Vista, CA

My experience with Zenernet was a good one I received timely phone calls or emails responding to any questions I had about the process and estimates on my specific home proposal. Even though I ultimately went with another provider due to an issue with an installed thermal system needing removal I would recommend them to others with a simpler install.

7 months ago

star star_border star_border star_border star_border

HP Cerritos, CA

Sales rep was excellent, so I decided to go with Zenernet, but after signing the contract, it has been a hell. I got 4 different project managers/concierge, none of them are responsive. After 5 months, we still have not got permit - it took two months to complete the design and then they sent permit application to a wrong city! When the city told Zenernet it was a wrong city, they sat on it for a whole month until I found out from my city no permit application has been submitted to my city. During this time, project managers told me permit process should go quickly, or they should get permit status in a few weeks - none of them were honest enough to tell me the truth or had no intention to find out the true permit status. They also ask me to pay 75% of the contract price even though they have not successfully pulled permit. The contract says the payment is due upon permit issuance. Had I known the project management was this poor, I would not have selected Zenernet. One other reason why I selected Zenernet was the customer review rating. Now that I am going through the poor project management process, I realize the timing of company review requested by Best Company is too early (i.e. right after the sales process completes, and their sales are great!), so the customer experience after the sales is not properly reflected in the rating.

8 months ago

star star star star star

Dave P Castle Rock, CO

Knowing of their craft. Highly professional. No pressure approach to guiding consumers to a sound conclusion. Full spectrum of industry-leading hardware and software for customized home solar solution with competitive pricing.

8 months ago

star star star star star

Brendan Thomas Aliso Viejo, CA

Stan F provided great customer service! Thank you for all your hard work and consistent communication Stan!

8 months ago

star star star star star

Juan Bautista Hollister, CA

I contacted Zenernet about installing a solar system on my house. I was helped by Mike M, he requested some information about my house (latest utility bills, size of the house, location etc.) and he also answered all my question and provided all the information that I needed as he was designing the solar system for my house. I had a very good experience with Zenernet. I would definitely recommend Zenernet to my friends.

8 months ago

star star star star star

alex rojas Moreno Valley, CA

Stan was courteous, knowledgeable, and didn’t try to hard sell me

8 months ago

star star star star star

Ken White Lenexa, KS

I just had an excellent consultation with Mike. I appreciated his knowledge, professionalism and straight-talk. Mike was very open and honest about what was best for me.

8 months ago

star star star star star

Ron Smith NA

Customer Review Video

8 months ago

star star star star star

Angel McCurdy Magalia, CA

Maverick was very patient and helpful. He answered questions we had and even questions we didn't know we needed to.

8 months ago

star star star star star

Lon Peaslee Rifle, CO

Michael M was amazing! no pressure just the facts, send us a great proposal, we had just purchased the home we had be renting for years., as it turns out Sunsense solar in Carbondale is in our Neiborhood and we want to stay local! thanks, sincerely Lon

8 months ago

star star star star star

Mitchell Ramirez CA

He did an awesome job explaining how solar panels worked how the pricing worked and what to expect when owning solar panels.

8 months ago

star star star star star

Katelyn R McCarney Mountain View, CA

Mike gave a very thorough and helpful overview of our solar options, I'm very grateful

8 months ago

star star star star star_border

Brian Salamon San Jose, CA

He designed the system while we were on the video call, and myself being from the computer industry, was not a value add for me. This is not the first or last company I will review. For a purchasing decision and commitment such as this, the last impression will mean much more than the first. It doesn't have to be the very best system, or the least cost, but has to provide the best long term value. This seems to be the marketing trend, but I am not a fan of first impression reviews.

8 months ago