Wells Solar
6.4
User Reviews
Star Rating
1.8
72 Reviews
Review Breakdown
5
58%
4
15%
3
3%
2
3%
1
21%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
David J Saenz VA
Wells Solar sent team member to clean up work site. I am overall happy with my panels and do see savings, I would recommend whole battery installation so when system isn't producing (night time) you are able to sustain off battery charge and not have to pull from the electric company. Wish salesman would have recommended with panel sale.
1 year ago
Agatha Williams San Antonio, TX
They take long to return phone calls when they call them they do not assist you
1 year ago
Barbara Johnston Lott, TX
Service was prompt. They kept in touch with me so I was aware of any problems that should arise. And have stayed in touch even after install was finished. Very good people to work with.
1 year ago
Leonor Hernandez San Antonio, TX
They have been great, one of my panels wasn't producing, they contacted me and took care of replacingnit
1 year ago
Marvin Campbell Killeen, TX
The best I have invest in. Friendly customer service
1 year ago
Cathy Korton Temple, TX
Very good and most went without a hitch.
1 year ago
James Shultz Wimberley, TX
They did good work, but have been slow to respond and don't seem to have a number to call for customer servicer.
1 year ago
Steven Wayne Ennis Temple, TX
For the most part been very responsive. To my requests
1 year ago
Neal John-Jose McCloskey Austin, TX
They were respectful / informative during install and have proactively reached out before I saw an issue
1 year ago
Chappell/McIntire Helotes, TX
Easy to deal with. Although I had the transformer replaced twice in the three years we've had them and it took anout 3 weeks to get a replacement
1 year ago
Robin Roberts Boerne, TX
1 year ago
Denis Brauchle Hutto, TX
Great product but customer service is a little hard to reach
1 year ago
Joseph R Leslie Azle, TX
Rough and very very long install experience with poor communication
1 year ago
N/A Salado, TX
Poor service poor on time of getting stuff done the solar system we have our bill is over $200 a month also system doesn't work all the time.order a generator almost a year ago and still no generator so we cancelled it will not recommend Wells to anyone
1 year ago
Richard Arlington, TX
Never there when you text and didn't reply
1 year ago
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