Excellent service ! Crystal the Salesperson is wonderful. Very thorough in explaining the Solar System The installers came in time. They were very knowledgeable, polite and cleaned up thoroughly

Great! Luke did a great job in explaining to us about solar and the benefits of the same. Once we decided to go with Vivint, he never failed to follow up till the job was done. He made sure that the install went well and assured us that it will be running in a coulple of weeks after inspection. Mario and the install team were punctual and did a great job. Kudos to them as well. Because of a great experience, I have recommended Vivint to my neighbor who's kind of interested in solar and made sure that Luke will be the agent to sit down with them. Thanks again.

Had panels removed 7 months ago because new roof was going to be imstalled. 3 months ago installers came and started reinstalling panel got half done before they said not enough materials to finish. They said they would be back in two days. They never came back. Here I sit with no solar energy. I think there’s a breach of contract. They need to compensate me. Or remove all the panels and repair the roof

Starting from handover to our rep David all the way through to interacting with the install crew during installation, every member of the Vivint team has been super friendly, service-oriented, and enjoyable to engage with. Honest and direct, really appreciate the attention and care provided by this team as we navigated a big decision like solar.

I am a senior who had an alarm system installed by this company--it was an unsolicited service in that a salesman came by my house. The company followed up the next year with a smooth talking salesman--I hope you compensated him well because his tongue was as smooth as any Eden serpent. In any event, I was promised great savings, and was told that I only had to make a small monthly payment for the panels. Now, I am being forced to sell my home and the title company uncovered the lien on the panels. They were quick to issue a payoff of about 16,000; however, when I tried to speak to someone about negotiating this fee--also be advised that they linked me to their financing company and deducted the payments automatically from my account--every person on the phone claimed it was not their department. In addition, the title report revealed an open permit caused by their failure to complete the process. When I inquired about that, I was given a phone number to call and it was a private person's cell phone. In sum, any savings I enjoyed was offset by the mysterious monthly payment, and the payoff indicates about 20 years of indebtedness. I would be deceased by the time these panels are paid off--if they even last as long. This company is a scam. Stay away, especially if you are a widowed senior. I felt as if I was clearly taken advantage of and I will take this further.

This is the worst company I have ever dealt with. Because I have more panels than I need due to the electricity my family uses, I was told by Vivint that I could have some of the panels remove if I send them a year of electricity bills. I did. After several attempts to proceed and many promises not fulfilled, a year later I find out they closed my case without informing me. And when I tried to speak to someone regarding it, there was no one available. They reverted to their usual lie: someone will call you back. They never do. The absolute worst company to do business with. PLEASE DON'T.

I AM NOT SAVING A PENNY!!!!!! THIS MONTH MY VIVINT BILL WAS ALMOST THREE TIMES HIGHER THAN MY PGE BILL FOR LAST YEAR, ALMOST THREE TIMES!!!!! My PG&E bill for last April was just $89.53. This April with Vivint it is $234.21!!!!!!! I WANT ALL THAT JUNK OFF OF MY ROOF!!!!! I ruined my roof for nothing!!!!!

Yup, reviews are accurate. Sales man here and gone tomorrow. Promise a follow up good bad or indifferent the next day. There was a computer glitch on the company end and we where going to know the outcome the very next day,two weeks ago?...oh well if you can’t have the respect to follow up your credibility is non existent. Pass on these guys

I have the Vivint security system which works fine so i thought I'd try Vivint solar. I've had the system about several months now. The installation was okay but i don't see any savings and now I'm getting two bills, one from the electric company and one from Vivint solar and the Vivint solar bill keeps getting higher to the point where it is higher than before solar installation. The app provides pretty useless information. I mean, yay for the environment (i guess) but the whole thing was not worth the trouble and since there are no tax benefits when you lease the system you end up asking yourself, "why did i do this?"

We had additional panels placed on our roof and I explained at that time-that I want bird wire placed around my new panels to prevent another pigeon problem like the one I had previously dealt with. The salesman stated that they would install the wire when they placed the new panels on my roof. It’s been three months and no wire. Tried calling the salesman and he won’t respond to my calls. I have two neighbors that are thinking about having solar installed now I’m wondering if I should even suggest Vivint to them after what I have been through.

The installers were very professional and left the area immaculate

Your guys are awesome and they did an excellent guy👍

Terrible experience. Sales person basically promised us a bunch of things that were all lies. Took forever to get the system up and running (6-8 Months). Soon after installation our roof starting leaking. They sent someone out to look at it, never got up on the roof and said it was not Vivint's fault. I asked to see the documentation saying they inspected the roof to make sure it was sound before installation and they said they don't do that. This was stated to me by the sales people. I had a roofing contractor take a look and the issues are only by where the panels are installed.

Not off to a good start. We were told it would take a while to get it up and going and "a while" was more than the 6 months that we were told. Whatever. Panels finally up, power company finally did whatever they needed to do and then it took Vivint another month to do whatever they had to do. Whatever. Panels are up and apparently activated. Except they have never worked. We have had tons of sun and I notice after a few weeks that there's no power showing in the app, so I contact Vivint. I was told that there was something wrong with my system and someone would contact me in 1-3 days. Not happy that I still have to wait but I live with it. A week comes and goes and no contact. I contact Vivint again and they claim they called the next day. I have no such call. Full of crap. Finally I get someone to call me and a maintenance visit scheduled. When is that maintenance visit? At the END of next month! So now that will be TWO months with this crap on my roof and nothing to show for it. Not to mention that the salesman was deceptive and told us that this was a special program that our state was running and our state has no such program. I hate that we did this. Should have done more homework and went with another company.

Everyone involved seemed very professional and quick to get their job done. Jeremy Atkinson as well has kept us “in the loop” so to speak. Very happy with everything so far!