very efficient and good working crew ,work done in time

Took 6 months from starting to work on the Proposal to getting the system installed. Getting them to fix the broken monitoring system took 2 months and they said that I wouldn't lose the previous months of data, but I did. 30 days after initial install your only option is to go through their customer service. That required hours on hold and repeated phone calls. It was epic getting them to fix a system that was installed 4 months earlier! This is my second SunPower system. I wanted to replace my older string inverter system which was SunPower equipment. From the beginning of the process (not my first time putting in a solar system!) it was difficult to get them to figure out I wanted my older system removed and a newer micro inverter system installed. It's like they just weren't setup to handle that. Good thing I'm educated and can read drawings! The first solar system from initial meeting to install, took less than 2 months using a Solar Contractor. I never expected this to take so long. I will say I was very pleased with the financing option!

My husband and I contracted with SunPower in February 2023 to have solar installed on our house, as of today, July 26, 2023 we are still waiting. The reason we chose to use SunPower was because we had them insgtall solar on our other house and they were exceptional and we didn't get any other quotes because ouf our history with SunPower, but this has been a fiasco for five (5) months. They will not call us to give us an update, I had to call their corporate headquarters to get the to reach out to me, and it weasn't until I called their headerquarters thay sent a design team out to create the install (in June 2023). When they submitted the design to us and we submitted it to our HOA, the front office would not submit it to the HOA committee because the design was full of errors. The inverters should be installed on the inside of the garage or behind and below the fence line and all conduits must be run through the attic and out of sight from the common area and the design SunPower submitted was just the opposite. SunPower should have known what the criteria is for our HOA, as we are not the first ones with SunPower to be installed, it appears to be away for them to further stall on the installation. There have been a change of ownership with Sunpower because they are the exact opposite of the company we dealt with before, had we know that their customer service was non existant, we would have chosen another company.

One of the most professional contractors I have had the pleasure to work with.

HIGH QUALITY PRODUCT, INSTALLATION, CARE FREE OPERATION REDUCED ENERGY COSTS

The salesman Tracy T was amazing! He helped me pick the right size system for my home. And the rest of the crew was great and efficient. My whole job turned out perfect !! Thanks Scott R and your team for a job well done !! Scott

I'm getting great results from my solar panels!

Everything was completed when they said it would be done. Very happy with product and service.

Good product. Installation was first rate. App is ok on information but could be improved on stability and granularity.

Great company that has been around and is publicly traded so expect them to be around for the long haul. Great panels, great output. We’re happy with SunPower.

Generating more electricity than expected! Smooth process from start to finish. Excellent communication!

Everything ran smoothly with plenty of updates

Good customer service. Everything went smoothly, although quite a long wait of a few months for panels to be installed.

great service. Clean work. Friendly staff.

Solar consultant and installation team were great