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Sun Badger Solar

7.5

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User Reviews

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Star Rating

4.4

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204 Reviews

Review Breakdown

5 grade

68%

4 grade

16%

3 grade

7%

2 grade

4%

1 grade

4%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Joe O Salem, WI

Sun Badger did everything for me and communicated through an app (sometimes too much) it made the process effortless. I’ve already recommended them to neighbors and family

1 month ago

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Duane Jourdeans Manchester, TN

The Sun Badger Solar team communicated very well throughout the process. We had some challenges on our property, but they worked hard to solve the issues and create an affordable alternative for our situation. From the moment our system went live, we were producing at a high rate.

2 months ago

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Carol H Madison, WI

Very positive experience from the sales process through after sale support. A small supply chain delay (no surprise) and schedule juggling, but all the staff with whom I worked were professional, friendly, and worked together as a team. Only "oops" was missing the Critter Guard, but I'll be okay. Highly recommend the company.

2 months ago

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John A Lakeville, MN

Update from a previous review. System has been up and operational for 2 weeks now and half the system stopped working.

2 months ago

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Funmi Ashiru Aurora, IL

Great company to work with. All the Sun Badger teams were great. Inquiries were answered promptly and communication was great. The whole process was super fast and easy. Will highly recommend.

3 months ago

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Josh Quint Racine, WI

This is my second system with Sun Badger. The process was straightforward and the equipment and installation were top-notch. They handled all the red tape and got my system up and generating ahead of projections. 2 weeks in to generation and I've generated my first megawatt with my new system.

3 months ago

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Andrew Helminiak Oak Creek, WI

My experience with Sun Badger Solar has been extremely positive. They exceeded expectations from beginning to end of the sales, installation and government/utility process. One of the significant factors in choosing Sun Badger is they have a comprehensive installation process that includes the planning, financing, working through all permitting, installation and monitoring. My time involvement after making the decision to go with Sun Badger for my installation was minimal - digital communications, a site visit, letting the installers into my house for each 3 days of installation and meeting the city inspector for about a half hour for his inspection. My understanding is that Sun Badger has its own installers do the vast majority of their installations. They actually had Home Team Electric perform my install. Home Team did a great job. I had 23 panels installed, plus had my panel upgraded from 100 amp to 200 amp. I have a detached garage, that panels were installed on, so Home Team also ran a wire for a 240 Volt EV charging port to the garage. This work included trenching and cutting a small amount of concrete. The installers did a great job of both planning and execution. Everything was completed in about 2.5 days, which included rain on 1.5 of the days. They left everything cleaner than they left it. The inspector had one small issue which was fixed within days of when the inspector came. The system was also approved by We Energies and then producing power within less than 2 weeks of installation. I chose the financing option that Sun Badger offered through Sunlight Financial as I did not have the funds available for a full solar project and electrical upgrades needed for the project I wanted to do. If you are not planning to sell your house for a while, I highly recommend this option. I received my first electric bill and my Sunlight Financial bill is already less than the savings on my energy bill. This is with the extra generating capacity I added to my system for a future electric car purchase, and the electrical upgrades that I included in the financing. One thing - I would not recommend getting capacity beyond use in the We Energies service area in Wisconsin, as they pay wholesale prices for the energy you sell back. When you see on an energy bill how little that is, you just shake your head. Once the system is installed, you can monitor production every day through the Sun Badger app on your phone - seeing how much each panel produces, production by 15 minute increments, daily, weekly and monthly production. It is cool to see. I found Sun Badger delivered completely on what I was sold in my initial Zoom meeting. Their representatives have been professional and communicative and very good at explaining the overall process step-by-step. If you are considering a home solar panel installation, I highly recommend Sun Badger Solar.

3 months ago

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Jim Hill Hastings, MN

Our system went into service May 26, earlier than expected, and is delivering as promised! Sun Badger folks were extremely helpful and responsive, and professional, throughout the purchase, permitting, and installation process. We chose Sun Badger after considering a competitor, and felt the Sun Badger equipment and funding process was superior, and their technical qualifications hit all the items in a checklist provided by our utility for solar provider selection. Sun Badger was responsive to questions throughout the process, and even provided a solution to our weak home WiFi signal, in order to get system communications on-line for performance monitoring. Self-monitoring is kind of fun through the Sun Badger app, but 3 years of advanced monitoring and diagnostics, with automatic alarming and call out of a maintenance professional are provided free of charge. This covers the period when "infant mortality" component failures would be expected.

3 months ago

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Zach Rendall Waukesha, WI

Sun Badger is very easy to work with. They make the process seamless from start to finish. Having someone do all the paperwork, design, and installation of my solar was worth every penny!

4 months ago

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Charles Shaw Naples, FL

Great customer service. Best pricing out of 6 quotes. Took almost 6 to complete but all the permitting etc to blame

4 months ago

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Joe Smith Beloit, WI

My overall experience was positive. Knowledgeable and helpful staff. A bit disappointed in power production, but the system has been functional for only 3 months, and the power company credit for energy is poor.

4 months ago

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Jill Kulick Watertown, WI

We experienced poor customer service. The only experience that went smoothly was our interaction with the sales agent that sold us the system. The installation team left trash and screws in our yard both times they were here. We were told that one of the panels would have to be moved from how the original layout showed because the engineer didn't show a roof vent pipe on his drawings. The electrician left insulation on the floor of our house and made black rub marks on our attic access panel from his ladder. Then after paying for 90% of our solar system, we were informed that there was a production delay and we had to wait almost 5 months for our system to be onboarded. We were given a VERY small credit for the delay. We FINALLY have our system online and it seems to be working, but I'm not sure it was worth all the extra headaches.

4 months ago

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Joshua Baker Menomonee Falls, WI

Great company. From start to finish Sun Badger's employees made my solar experience amazing and super easy. Thank all of you for all the hard work and professionalism.

5 months ago

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Scott Fosdick Vernon Hills, IL

Sales representative was very knowledgeable and honest. Sun Badger had the overall best and value-added proposal versus five other companies.

5 months ago

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liesl

Everyone was great. Great product with a descent price.

5 months ago