Customer service...they do it well. It's not like there weren't bumps on the road, they were just fixed rapidly. I recommend Solar Optimum to everyone who asks.

Solar was very pleasant to work with; the technician took the time to explain how everything worked while the installation was being done. Solar Optimum had to do things in steps because they had to wait on PGE for approval, but once things were approved, it took no time to get the solar up and running. I had a little issue with the installation, and Solar fixed it the following week. I am happy to recommend Solar Optimum to anyone that needs Solar.

Thanks for the advice exceptional service

Adding Solar panels was completely foreign to me. The team at Solar Optimum was fantastic. They communicated every step of the way and were extremely easy to get a hold of if I had questions. There was virtually no work on my part other than getting HOA approve and signing a few documents. Solar Optimum managed every other aspect of the project and communication with the city and SCE. They are fast too, I’m already generating my own power. AND to top it off their quote and financing was HALF their competition. I’d highly recommend and already have to friends and family.

I’m delighted at the professionalism demonstrated by Solar Optimum during the entire process of solar installation at our home. Every step was well communicated and the staff was readily available to answer questions over the three month process.

Recently had 2 Tesla batteries installed to compliment existing solar system. The Tesla system design and installation was superb. Very clean and efficient. The technicians were very capable and polite. Everyone at Solar Optimum was cordial and accommodating. Just be aware that the timeline on projects as this is long because of all the various parties involved — approvals, licensing, commissioning, etc. Solar Optimum does all it can to expedite, but it takes time! In summary, I am very happy that I selected Solar Optimum to do my installation. They know how to navigate the bureaucracies involved and communicate progress. Jim W

Bate and switch avoid. They use tactics like overestimating your roof pitch to add on costs. When they get called out they get very unprofessional.

We’re very please with Solar Optimum. They offer competitive pricing and great customer services. We’re kept informed throughout the permit and installation process. They worked efficiently and completed the job within a few weeks. We’re very pleased with both the result and the entire experience. We will be very happy to recommend to our friends and family. Thank you Solar Optimum for a great job with our solar panels installation!

Solar optimum changed design under my request several times until it met my need. The installation is neat and quick, it has minimum impact on my daily routine and the house. The power generation is inpar with the number they promised.

Solar Optimum is an incredible company with an insane track record of customer service and installation and I would highly recommend them! Going solar is always a difficult and sometimes confusing decision, but you will not regret choosing Solar Optimum to install solar systems on your building - not only will their panels save you money in the long run, but they truly make it easy with their easy installation, variety of options, and trustworthy, reliable hands on workers. What’s more, you will be presented with different energy saving options, such as grid-tied battery back up systems or typical panel or shingle systems. Definitely will not regret going with Solar Optimum though - just too bad they are mainly based around the Tennessee area!

Overall great company. Needs to be more communicative. Get things done quickly and effectively

The salesman was very professional and answered all of my questions. I agreed to go with Solar Optimum because they were about $2k less than the competitor. I had to sign a separate contract for the battery and when I added the amounts together, I realized that the total amount was $2k more than the total quoted me. I went back to the salesman who told me there was nothing they could do. As I had already signed the preliminary contract and completed the preliminary site survey, I decided to proceed. I am less than 3 months in and the gateway, system controller, microinverters and battery quit communicating with the Enphase app for a week. The second time I called, I was told I needed to reset the gateway wifi connection. I did that and even though the gateway is successfully reconnected to the wifi, the system controller, microinverters and battery were not. A live view of the system showed that the battery was not discharging. A tech came out, but couldn't fix the issue. I got a call the next day from Solar Optimum saying that a software update not pushing through was a know issue and they were able to correct it remotely. The system is now working and I hope there will not be any more glitches or issues.

Wish I had found them to install my solar panels but at least I found them to install my battery storage to tie in with the panels. The installation crew Ara, Kenny, Zhora and Zach were professional, knowledgable, and courteous. Best of all, I can't thank the supervisor Rene enough for making what can potentially be stressful issues so painless. Rene is amazingly upbeat and on the ball the whole time.

Quick service, knowledgeable sale representative, and the system Meet my expectations