Solar Optimum
9.3
User Reviews
Star Rating
4.9
567 Reviews
Review Breakdown
5
89%
4
7%
3
1%
2
1%
1
1%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
M L Arcadia, CA
I am satisfied with SO's service in my solar panel installation. I was especially happy that they were able to get it done for me before the end of 2022 despite the rainy days. The back office was also helpful in answering my numerous questions I posed to them.
21 hours ago
Munendra Singh Pasadena, CA
It is a great company All work done very smoothly from start to finish.All workers are very professional and I highly recommend this company for solar installation.SOME WORKERS LIKE MR. LIONEL R. ARE OUTSTANDING. Munendra Singh
1 week ago
Rajendra Gottipati Fremont, CA
Completed insrallation within a month and had smooth experience at every step.
1 week ago
Fikry Koussa Los Angeles, CA
What I like is the process to get done it was fast
3 weeks ago
june Los Angeles, CA
Overall I like their service. It was not a short process, but they inform us every time when the step is done.
3 weeks ago
Craig Winters Tucson, AZ
The solar optimum team did an amazing job. They were by far the best company we could find and today, a month after the install they are still super helpful if i have any questions. They use high quality materials, outstanding Panasonic Solar Panels and we are extremely happy with the results! Go with Solar Optimum, you won’t be disappointed 👍🏼. Definitely 5-Stars
3 weeks ago
Gabe Black Mountain View, CA
Solar Optimum did a really great job of answering all my questions, and helping me make decisions about what sort of system I wanted. They have a well designed process that makes it clear what has happened, is happening, and will happen as your system is designed and installed, and it never felt like they were trying to just sell me a bunch of stuff. The system itself was installed well, and has been working out great so far.
1 month ago
Ying Ying Chow San Francisco, CA
The Solar Optimum team is very helpful and supportive on my solar panel installation process. The tech team is knowledgeable of the process and they patiently answering my doubts and questions.
1 month ago
Sarvagya Pant San Jose, CA
I installed my solar from Solar Optimum on September 2022. My overall experience is positive although there were some hiccups during main panel upgrade and city inspection. I also wanted to beat NEM 3.0 deadline. I finally got my PTO on January 2023 and I can use solar now. Thank you SO for this. Some suggestions to SO: 1. Customers might want monitoring in their system. Maybe SO can install a slightly big panel so that they can enjoy production and monitoring. 2. Improve email communication also. There were delay in email and I had to call main office several times.
1 month ago
Pete O Northridge, CA
When initially shopping and interviewing various Solar companies, I ultimately selected Solar Optimum. i found they were always available for my many questions. Installation was super fast and without issues. I even had them upgrade my electrical panel. Solar Optimum’s customer service is outstanding. There‘s always someone available to answer questions/concerns, and if that individual is unable to address a question, another person with that specific knowledge will call me back. Overall, I will without a doubt, recommend Solar Optimum to install your Solar needs. Great job everyone!
1 month ago
Jiaqi Wu Livermore, CA
I came to Solar Optimum after being rejected by Tesla for Solar. The difference was night and day. Solar Optimum provided timely turnaround every step of the installation. I was impressed at how fast they were able to provide a new system mockup given my feedback so I could tune the size of my system to meet my budget. In comparison, Tesla took 2 months to do anything, so it was really refreshing to get fast turnaround. Solar Optimum also seems to be installing the best products. I got Panasonic brand panels with the latest Enphase IQ8 microinverters. For battery storage I got a Powerwall 2.0 and the full installation included a Tesla Gateway and an Enphase IQ combiner. It was really nice to see this product offering off the bat without needing to ask. The total price was about 20% over what Tesla's quotes were. The key difference will come in with the battery because Tesla steeply discounts those with installation. The solar panel products are superior to Tesla's so I think the price differential is worth it. I got my installation done from first contact with Sales to PTO within about 6 weeks time, pretty reasonable. And this was over the holidays too.
1 month ago
Suresh Methuku Castaic, CA
Solar Optimum's team was very professional, I would definitely recommend this company.
1 month ago
Sam Goglanian CA
I am pleased with the final result of the installation, power generation is 50 to 100 % of needs depending on season, sunlight hours and weather, I expect this to improve. Spring, Summer and Fall. Batteries are great to have. Customer service follows thru well in most cases. Installers were diligent and polite, quality of workmanship is acceptable but can stand some improvement. however with some persistence they did complete open issues. Hoping to receive all rebates and incentives, yet to see. BTW, I did overpay a bill and Solar Optimum caught it and did refund me the over payment, Thank you I would recommend Solar Optimum to others.
1 month ago
Sara Cimino Granada Hills, CA
Solar Optimum delivers a quality product! Very pleased with my solar panels and roof. Would definitely recommend them!
1 month ago
Elizabeth Goce Riverside, CA
Service is good only concern was the delayed in hooking the system due to minor issues that was resolved in timely manner
1 month ago
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