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Solar Optimum

8.4

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User Reviews

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Star Rating

4.9

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531 Reviews

Review Breakdown

5 grade

90%

4 grade

7%

3 grade

1%

2 grade

1%

1 grade

1%

Sentiment Criteria

Value

star star star star star

Quality

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Service

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Trustworthiness

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Hong Tran Corona, CA

We’re very please with Solar Optimum. They offer competitive pricing and great customer services. We’re kept informed throughout the permit and installation process. They worked efficiently and completed the job within a few weeks. We’re very pleased with both the result and the entire experience. We will be very happy to recommend to our friends and family. Thank you Solar Optimum for a great job with our solar panels installation!

1 month ago

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Huaming Qiu San Diego, CA

Solar optimum changed design under my request several times until it met my need. The installation is neat and quick, it has minimum impact on my daily routine and the house. The power generation is inpar with the number they promised.

1 month ago

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Mary Kate F Greer, SC

Solar Optimum is an incredible company with an insane track record of customer service and installation and I would highly recommend them! Going solar is always a difficult and sometimes confusing decision, but you will not regret choosing Solar Optimum to install solar systems on your building - not only will their panels save you money in the long run, but they truly make it easy with their easy installation, variety of options, and trustworthy, reliable hands on workers. What’s more, you will be presented with different energy saving options, such as grid-tied battery back up systems or typical panel or shingle systems. Definitely will not regret going with Solar Optimum though - just too bad they are mainly based around the Tennessee area!

3 months ago

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Jim Ahmad Cordova, TN

Well versed customer service staff in explaining the Pros & Cons of their Product while maintaining our interaction throughout the call.

3 months ago

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anupam sumessur Baltimore, MD

Overall great company. Needs to be more communicative. Get things done quickly and effectively

3 months ago

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Sherie Donahue Riverside, CA

The salesman was very professional and answered all of my questions. I agreed to go with Solar Optimum because they were about $2k less than the competitor. I had to sign a separate contract for the battery and when I added the amounts together, I realized that the total amount was $2k more than the total quoted me. I went back to the salesman who told me there was nothing they could do. As I had already signed the preliminary contract and completed the preliminary site survey, I decided to proceed. I am less than 3 months in and the gateway, system controller, microinverters and battery quit communicating with the Enphase app for a week. The second time I called, I was told I needed to reset the gateway wifi connection. I did that and even though the gateway is successfully reconnected to the wifi, the system controller, microinverters and battery were not. A live view of the system showed that the battery was not discharging. A tech came out, but couldn't fix the issue. I got a call the next day from Solar Optimum saying that a software update not pushing through was a know issue and they were able to correct it remotely. The system is now working and I hope there will not be any more glitches or issues.

3 months ago

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janice wong Reseda, CA

Wish I had found them to install my solar panels but at least I found them to install my battery storage to tie in with the panels. The installation crew Ara, Kenny, Zhora and Zach were professional, knowledgable, and courteous. Best of all, I can't thank the supervisor Rene enough for making what can potentially be stressful issues so painless. Rene is amazingly upbeat and on the ball the whole time.

3 months ago

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Dinh Han Winnetka, CA

Quick service, knowledgeable sale representative, and the system Meet my expectations

4 months ago

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Kyle Chalmers Los Angeles, CA

If you want to get solar in California, this is the place. I talked to so many companies and this place beat them all by far in customer service, warranties, pricing, financing options, and energy production from their panels. I've had them for a week and the solar panels are generating far more energy than they had projected AND they've offered to install something I asked for at no extra cost...just to be nice! Couldn't recommend them more highly.

4 months ago

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John C Horger

Fair price and good work. They did what they said when they said they would do it.

5 months ago

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James Forand Arcadia, CA

Quality of product and customer service was dreat

5 months ago

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Peter Padar Brentwood, CA

Like best: Once HOA approved, everything went smooth. High quality material, experienced crew who took care of property. Broken tiles, which is not avoidable, got directly replaced. Could be better: HOA changes were not communicated to crew, could stop crew in time. Not happy: Consumption meter coils not installed. Didn't tell me during installation. The braker panel was modified, could be installed during this. Unhappy they just wrote there was no space. I can't verify this statement. Overall the system rocks...went from $205 to $9.60 (PGE taxes etc.) and $143 credit for later (True metering). SolarOptimum designed very well the PV. Thanks for overall 5Star service. (Hope you can fix my consumption meter) ;) I got them referred from a friend and he is also super happy. Same professional result.

5 months ago

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liu J Newbury Park, CA

Good service team and compatible price. Good quay

5 months ago

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Emmett Cunningham Brisbane, CA

Excellent communications, setting expectations, installation and zero problems.

6 months ago

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Behnam San Mateo, CA

Great and accurate service. Prompt responses.

6 months ago