Sol-Up
7.8
User Reviews
Star Rating
4.9
351 Reviews
Review Breakdown
5
91%
4
6%
3
1%
2
1%
1
1%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Martin
The panels are easy to maintain. I’ve had it for years now and I’ve not had any issues. Customer service is good. If problems come up, you contact them to let them know and they take care of it.
3 years ago
Gregory
One of my good friends recommended Sol-Up. I trust her opinion so I went with it. Everything has been handled pretty well. I have been satisfied. There was one minor glitch but they got it taken care of pretty well.
3 years ago
Robert
I like the Panasonic panels. They have the most efficiency. I also like the price. It is competitive.
3 years ago
Ariel
Money has been taken off my bill but the money I pay for the solar panels each month is more than my electric bill was before. We don’t plan on living in our house for another thirty years which is when the panels will finally be paid for. Also originally they said they were going to replace both our thermostats but they then said they could not do it. They shouldn’t make promises they can’t keep.
3 years ago
Rosemary
The crew that came to install the panels were wonderful. They did a good job of cleaning up after themselves. It was all done in an efficient manner. The company is wonderful. They always keep in touch and are very prompt to answer any question. I really like that it is also backed up by Panasonic.
3 years ago
Kline
I highly recommend Sol-up. We’ve been very happy. My husband interviewed several companies and decided they were the most knowledgeable and would be hassle free. We’ve had some questions along the way, like how to use it properly, and anytime we’ve asked them a question, they had suggestions to make things easier. We are hardly paying anything in the summer because of what we bank in the winter.
3 years ago
Anna
Good company to work with. I think they are trustworthy. They do what they say they are going to do. We are kept informed. They are very professional. When they installed it, they cleaned up. A few weeks after I had someone come and repaint.
3 years ago
Brenda
When we initially went solar, we went with a different company and that company went belly up, there was a big scam with Summerlin, we reached out to SolUp to finish up since I only had seven of my twenty five panels. They did a really good job. They were able to tie in my previous panels into their system. It was installed in one day and it was very smooth.
3 years ago
Linda
Most the time if there is an issue, customer service responds in a certain amount of time. We have had the panels for six years and we’ve had no other problems other than rebooting the inside router. We are very happy with the amount we spent on it.
3 years ago
Jeffrey
All my questions were answered in a very timely manner. It has gone as well as I hoped. They use name brands components and the panels are better quality than other competitors out there.
3 years ago
Robert
The solar panels they use are rated fairly high in the industry. I had a problem with my box in the garage and they came right out to fix it. They did a good job.
3 years ago
William
It was great but unfortunately my solar panels burnt up when the garage went up in flames. They did everything they said they were going to do. They are fast and courteous. They are nice. I would recommend them.
3 years ago
David
Marie, I think she is the VP of marketing, handled my account personally. She came out and id some of the pre-estimating with me. I thought that was a nice touch. They are outstanding. Installation went pretty much flawlessly. I am a picky person and they did everything to my satisfaction. They were good about the placement of the holes in the roof. We agreed on specific ideas and they did as I hoped. It looks absolutely great. The invertor was faulty and they notified me it was faulty and they scheduled a time to come out and replace it. Post installation support is fantastic.
3 years ago
Russell
The quality is better than anybody else. They are very good. They follow like they should. Everything they told me they would do they did. It is working perfectly. I didn’t like when they went with Credit Union in Seattle. It was not very quick or as good.
3 years ago
William
Given the return I get on the energy, it is very good. I looked at several other companies but all their numbers added up so I chose them. Their customer support is always responsive. I can pick up the phone and get somebody on the time without having to deal with a phone tree or automated calls. They contact me on a regular basis and it has been seven years. I recommended them to a friend and they had a similar experience.
3 years ago
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