Sol-Up
7.8
User Reviews
Star Rating
4.9
352 Reviews
Review Breakdown
5
91%
4
6%
3
1%
2
1%
1
1%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Kathleen
Customer support is really good at answering questions and providing feedback and support. Sometimes it's a little difficult to call about certain situations, but they're really good. I was very satisfied with the installers. They were very efficient, cleaned up afterwards, and explained to me what they were doing through the whole process. They use excellent products and have great warranties to back them up.
3 years ago
Brenda
The installation went very smoothly. Customer service was very responsive. I had one problem, called them, and they did what they were supposed to do and resolved it. I haven't had any problems with the function of the system.
3 years ago
Anonymous
The installation was very efficient. This company has a great reputation.
3 years ago
John And April
They have excellent customer service. Every time I contact them, they are prompt and resolve issues. The installation went well, and they were very professional. I think their equipment stays up with current innovation. The system works really well. I have recommended them to a number of individuals and I've been very happy with them. I've certainly gotten all my money back from the system.
3 years ago
Kerry
When they installed the system, they came and mapped everything out. They put up all the support pieces for the solar panels. It was a good experience and they're good people. I have power credit on my bill each month, which makes it worthwhile.
3 years ago
Jeffrey
I had a couple of minor glitches in the beginning with communications and they worked their tails off to figure it out. They monitored my system and gave me great customer service. During installation, they started at 7:00am and worked all day until 5:00pm. They were clean, perfect, and i didn't even know they were there. I highly recommend them to anybody who's looking for solar.
3 years ago
Jacob
Installation went fairly smoothly and they came out when they were scheduled to. Their customer service is very responsive and easy to get a hold of. They are a very pleasant company to work with. I really like the design of the installation and it all works out well.
3 years ago
Alicia
I didn't have any problems during installation. Everything was on schedule and went smoothly.
3 years ago
Craig
Installation was pretty smooth, and I'm overall very happy with my whole experience. They are a trustworthy company.
3 years ago
Thomas
They were very responsive in the sales marketing department. They were very knowledgeable and follow up with you. Installation went very smoothly and they kept us updated on what would be happening during the process. We are very impressed with the panels.
3 years ago
Scott
Customer support is very responsive to questions I have. The installation process went smoothly with no issues at all. I got everything as promised.
3 years ago
Edgar
I haven't had any issues with this company. During installation, they came out, looked over everything, and made sure they had the right measurements. They started installing and before I knew it they were done and everything was up and running. They are a really well put together company and are doing great.
3 years ago
Damien
The salesman who sold us solar panels was very forthright and not pushy. The installation was good with no delays or misunderstandings. The customer service team was very responsive to my questions and when I asked for a few more panels, they had those to me in a matter of weeks.
3 years ago
Brian
I've had no problems with the company. They use top brand components and I trust them completely.
3 years ago
Daniel
3 years ago
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