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Blue Raven Solar

9.0

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User Reviews

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Star Rating

4.4

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941 Reviews

Review Breakdown

5 grade

77%

4 grade

9%

3 grade

3%

2 grade

2%

1 grade

9%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Aaron Bailey Muncie, IN

I submitted an online form. Jonah A called with information and texted with more. As requested, I provided all of the details regarding my electric company and usage. Marc M was scheduled to come inspect the site yesterday, but never showed. I've texted, Jonah, but no response.

1 year ago

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Sathvik Aithala Portland, OR

Great experience all the way through. Installation took less than half a day, and all the work is clean and tidy. Crew 4 went above and beyond, and notified me of some issues with my breaker box and how to fix it. Would highly recommend Blue Raven. Thanks to Matt, Dylan, and the rest of Crew 4!

1 year ago

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Ron Lee Randleman, NC

I am extremely happy with Blue Raven solar. The entire process went smoothly from to finish, thanks largely in part to Matt M. I highly recommend them to anyone interested in getting solar for their home. Ron Lee

1 year ago

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Erin Capitena Denver, CO

Blue Raven has been so easy to work with - great sales rep, good communication about design plans and permitting, great install team, and provides expectations regarding next steps. Highly recommend!

1 year ago

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Martin Gonzalez Littleton, CO

Easy to schedule an installation date after the city approved the permit. Everyone was respectful and got installation done in a little over 3 hours with no issues.

1 year ago

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Judy Vassar Aurora, CO

The entire crew was timely, professional and friendly!

1 year ago

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Dan Phan Houston, TX

Blue Raven was great the entire time they were at my house. The gentlemen worked extremely hard in the hot sun making sure they completed the job as well as they could. Their captain, Stanton, gave me a call the afternoon before and made good on their arrival time. He was very kind, well spoken, and patient with me as he showed me the plans and discussed what all was involved with the installation. Even when it came to what was needing to be done in the attic. He and his team worked very well together. Whenever they spoke it was always positive, mild, and laughing usually. Never negative, mean, nor any use of curse words. Didn’t have any loud music or anything but it they were consistently working. They finished in just a few hours. Stanton and his team were very precise in making sure the panels they installed matched with the plans he had shown me that morning. He even took pictures and showed me the panels that I could not see from the ground. Those were also a matching replica of the plans. Stanton’s team worked well and took care in cleaning up their mess once they had completed the job. Stanton and his guys did an amazing job at making sure I was taken care of, my system was installed correctly, and that there would be no leaks. A huge Thank you goes out to Stanton and his team as well as all of Blue Raven Solar

1 year ago

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Luke Abercrombie Charlotte, NC

The folks at Charlotte Team 3 were awesome. They work quickly, efficiently, and were all very polite. As the job was wrapping up, they gave me a rundown of what to expect next and what I'd have to do to get everything up and running.

1 year ago

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Logan Connolly Fort Worth, TX

Blue Raven Solar (owned by SunPower) first showed who they were when they tried installing panels that degraded at nearly twice the rate of the panels listed in the contract. Panels that a Blue Raven Employee told me were 20% cheaper than the ones we had agreed to. I was able to stop the install after the first day, but then had to wait nearly a month to get the panels we initially agreed to, while the original half installed system sat on my roof. During this time, I dealt with various Blue Raven Solar employees with varying degrees of professionalism and at one point had to weather the threat of legal action if I continued to push back on them. Blue Raven eventually located the agreed upon (according to them) panels. At that point I fought for a small discount, which Blue Raven eventually agreed to provide. During the second install, it became apparent that Blue Raven had never intended to provide the panels that my salesperson had guaranteed me, these were the correct brand, but not size. Another corporate employee confirmed that for me when he told me those specific panels were never offered in my area in the first place. Looking back at the email (yes I have this in writing) the rep confirmed that I would be receiving a slightly larger system than was written in the quote and eventually contract when you stacked it up against competitive quotes. This was because Blue Raven Solar calculated system size differently, to account for degradation and give consumers a better sense of what the system will actually produce, this was sold as a unique value add that highlighted Blue Ravens dedication to under-promise and over-deliver. I had told the rep I was gathering competitive quotes, so this misrepresentation was clearly meant to win my business, even though Blue Raven could not follow through. Once I realized that I had been lied to, about a material element of the agreement, I reached out to Blue Raven for options on how to sever the relationship. Blue Raven continues to maintain that the lie was a simple misunderstanding and has reaffirmed that I am stuck with them despite it. Neither Blue Raven or its parent company SunPower, have made any significant attempt to address this lie Bottom line is Blue Raven tried to bait and switch me with lower quality panels, the small adjustment we agreed to did not include downscaling my system and the fraudulent misrepresentation of how they calculate system size, which is the only reason I chose them in the first place, has never been properly addressed. Consumers deserve better than Blue Raven Solar

1 year ago

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Mike Malinowski Naperville, IL

Blue Raven worked quick to get permitting, HOA application, etc. My installation went well. The workers were all friendly and informative. The sales rep, Evan, was there every step of the way and I'll being sending all referrals his way!

1 year ago

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Heidi ex West Jordan, UT

They were very helpful. They answered all my questions and spent the time to inform me of the whole process so I felt comfortable with my purchase. The whole process was done for me once I gave the go ahead to purchase. Install was right on time the guys installing were very respectful and let me know what would happen next. Highly recommend blue raven if looking for great products and customer service.

1 year ago

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Lisa Feola-Weier Denver, CO

They were very fast with getting everything done. Installment was quick and easy

1 year ago

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Toni Hessevick Oregon City, OR

I interviewed 3 solar companies and chose Blue Raven. I was very impressed with Blue Raven. All staff were profession and courteous, that includes the sales person, office staff I spoke with, electrician, and installers. Can hardly wait for the next steps like city inspector and PGE new meter so the system can be turned on.

1 year ago

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shannong Maple Valley, WA

The Blue Raven Tacoma 1 install team showed up right on time and were fast, friendly, and fantastic. They answered all my questions and I was left feeling more than ever that I made the right decision. Thank you!

1 year ago

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Neoma Ramseyer Gresham, OR

Dylan, Adrian and the rest of installation crew 4 were great! They worked quickly and kept things clean. They also took the time to explain the process so we, as homeowners, understood the system, how to navigate our new solar breakerbox, etc., and what to expect next. We are very pleased with our service from Blue Raven Solar!

1 year ago