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Blue Raven Solar

9.0

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User Reviews

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Star Rating

4.4

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941 Reviews

Review Breakdown

5 grade

77%

4 grade

9%

3 grade

3%

2 grade

2%

1 grade

9%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Linda J Denver, CO

Just a heads-up if you're looking into solar- AVOID BLUE RAVEN SOLAR!!!! We were looking forward to having solar installed in our new home. Save the environment- save money- you know... We've had our system for less than a year, and it went down in July of this year. When we purchased the system, we were informed that Blue Raven would monitor the system. Yet, they NEVER LET US KNOW IT WAS DOWN- for TWO MONTHS!!! We got over $400 in unexpected electric bills, and we are STILL are having issues with the production of the system. I've called them SIX times this week to speak to a supervisor. I have yet to speak with someone OTHER than a CSR. Their supervisors are either in meetings or never call you back. Sad and pathetic. BE CAREFUL. THEY WON'T MONITOR YOUR SYSTEM!!!! The CSR will say it was an ' unfortunate miscommunication' when in reality it was outright deception, via training of the staff. They essentially leave you on the side of the road after installation. Another thing- When they had us 'okay' the install, they asked if the placement of the panels was alright. We aren't engineers- it looked fine. Over the winter, we had several instances where the snow slides off of the panels onto our front sidewalk & porch. When I asked if there was anything that could be done before it slides ON to someone & hurts them, they said that it would cost us $$$. It's THEIR install issue. When the snow slides off & injures someone, I'm SURE they'll be hearing from my insurance company & their attorneys. We covered our butt when we were told they wouldn't fix the issue, so the insurance company IS aware of the potential for injury & have photos & copies of our contract w/install photos, as well. Folks, there are MANY other companies that install solar. Avoid the headache & go with them.

4 years ago

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Richard Banton Hillsboro, OR

Very professional and nice employees to work with. All my contacts with the sales person, engineers, installers are positive and I have recommended BRS to friends.

4 years ago

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Bubba West Charleston, SC

Great customer service The installers made some mistakes but Blue Raven sent out someone to fix the problems They are not roofers and you need to check after them to make sure the shingles didn’t get damaged Also be sure to know the Loanpal company charges interest only for the first 18 months

4 years ago

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David K Downers Grove, IL

I shopped around and they had the most knowledgeable salesperson. It took some time to get all the permits and schedule everything, but they kept me informed and took care of everything. The crew did the install in a day, working until 7pm to complete the job. All around, very pleased.

4 years ago

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Lori Ramirez Meridian, ID

It was a very easy experience, they took care of all the paperwork. The installation only took a few hours, and the crew was very nice.

4 years ago

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Debra Wilkins Aurora, CO

I was very impressed with Blue Raven, from the time I talked with them about possibly purchasing solar arrays. They never made me feel pressured and was very thorough with their presentation. The installation was very quick and I love my new solar arrays. It has helped my electric bill drastically.

4 years ago

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Jason Hillsboro, OR

We've had a great experience so far with Blue Raven Solar. The sales rep and consultant answered all our questions about the different options and weren't pushy. The initial site inspection matched what we had been shown in the proposal - no surprises. The scheduling, permitting, and working with our HOA went smooth and quicker than projected. The panel installation and electrical work was also completed early and the installers (Jason and Derrick) were courteous, respectful, and great to work with. Communication has good - text, phone and email to keep us up to date and informed on next steps. We're now working towards the final steps including inspection and net metering hookup - looking forward to enjoying our new solar system. The Blue Raven Solar team has done an excellent job so far.

4 years ago

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Gail Hochhalter Gresham, OR

It took awhile to get going but now that the solar system is operational it is pretty neat. I like the digital reporting functions of the app and the savings (payback) realized through my electric bills.

4 years ago

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Lili Floyd Denver, CO

I have been impressed with every aspect of Blue Raven, from the sales team, to the finance team, to the installers, & customer service afterwards. The installers showed me the panels & explained how they worked & showed how they would be attached to the house. Everyone was really nice & VERY concerned about customer satisfaction! Highly recommended!

4 years ago

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Michael Warren Boise, ID

After a year with our Blue Raven solar system we cotinue to be very pleased with both the service we have gotten from the company and the output from the solar system. We have continued to see a significant reduction in our bills from Idaho Power

4 years ago

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Chris Durham, NC

Got RIPPED off, worst company out there, told everyone about this company, that it sucks, i know at least 10 people looking for solar, and told them about how i got screwed and they are not going with blue raven

4 years ago

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Lulu Las Vegas, NV

My experience dealing with Blue Raven Solar was great. They installed the panels so fast and esthetically good to look at. Very professional. I highly recommend this company.

4 years ago

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J Scott Macpherson Boise, ID

Blue Raven Solar is the company that I selected for installing a roof-top PV system at my home. I interviewed seven separate Solar system providers before making my decision. * Fabulous Customer Experience * Effective Communication * Unique System Financing This is the company that I fully endorse and recommend to personal friends. If you are seeking a great Solar PV system provider, consider Raven Solar advice and terms. You will be pleasantly rewarded. JSM Boise, ID

4 years ago

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Francisco Stoller Newberg, OR

We have had a great experience so far with Blue Raven. They've shown up exactly when they said they would, everyone I've talked to has been very friendly, the crew was professional and quick and the communication has been spot on. I really appreciated the financing option and am excited to eventually own my own power.

4 years ago

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Sagar Carol Stream, IL

We have had Blue Raven Solar since March of 2019 which is 6 months later at the time I'm writing this review. Our utility bill is $0 each month whereas previously it was averaging on an annual basis about $90 a year. On top of that we have a credit that has been building up month over month as we produce much more than we consume. I highly advise using the high efficiency bulbs that Blue Raven provides you as well as the smart home thermostat they give you for free. This will reduce your energy consumption significantly. Also, I would recommend installed a Sense monitor (https://sense.com/) on your home's electrical panel as this will help you to identify where you are wasting energy. Also, don't go out and immediately start changing all your appliances to electric. Change them out as they die off otherwise you are killing your costs savings. We have had a great experience with solar panels. No issues so far. Oh and the app lets you monitor the production on an daily basis (intra-day in fact).

4 years ago