Would give 0 if I could, salesman provides you with wrongful information just to get you in, then rush you to sign in, they told us about great promotion that just ended but they can still owner it if you sign within 24hr, when you sign everything they just ghost you! Our energy bill is triple now, we used to pay $120 now it’s $370, what a great deal, they don’t tell you anything about hidden fees and additional cost. Stay away from this company, working with legal team to teach this company a lesson as lucky we have recordings of what we were promised by salesman. Good luck everyone and be safe out there! Don’t trust sales people and do your own research.

A solid five! Josh has been great. Our initial meeting, he was no pressure. He answered all our questions. He was often in contact with us throughout the process. The gentleman who came out to inspect everything was great. Professional yet really friendly as was Josh. Even when we had a slight hiccup with the placement of our A/C unit, the company came through in having it moved. It's been a great experience and we look forward to starting up the new system later today when we get home.

I was inquisitive but not completely sold about Solar but after saying yes and having it for a week it’s exciting to check the meter and the app to see not only am I using solar but I am selling back to the grid. Time will tell the rest of the story but Blue Raven was on point every step of the way. They are timely in their follow up and the customer service has been incredible! Well done Blue Raven!

The agent took the time to help me with my solar system. He answer all questions. The solar team put up the panels, kept checking with me to see ,if service was going good. I would use blue Raven again. One happy customer.

Rep is of patience and professionalism. Offer plan with detailed explanation. The customer service needs to be strengthened up some.

We installed the Blue Raven solar system in our home in Apex, NC. The project manager Daniel explained the process nicely and suggested the power required to meet our usage. Daniel follows up on everything to get it done. The project manager helped to get the necessary permissions from HOA and Apex town. The installation team arrived quickly and installed the panels nicely according to the design. The member of the Blue Raven inspection team  Tyler B inspected the installation along with the town inspector. Tyler is an awesome guy who explained the wiring and switching nicely. The good thing about Raven Solar system is that easy to get the finance to install the solar on your roof. I recommend Blue Raven as your solar system provider.

Very good service and product. Happy with my purchase and love saving money each month!

Very professional, customer service was to notch. Great experience

Good communication. Quick response, good service, very professional. Also, like the apps, telling the energy usage and produced from each solar panel.

Edit: After posting the original review below, Blue Raven Solar contacted us and told us that they would give us the money to repaint our entire ceiling, but only if we deleted all of our reviews. Some people might call that a bribe, what do you think? They don’t care about fixing their mistakes and taking care of their customers, they only care about protecting their reputation so they can pretend to be a decent company and take more peoples money, in my opinion. Terrible experience. Dishonest and Dishonorable company, IMO. Our installation started on Monday 10/31/22, I was told that the install would be a 1 day install when scheduling it. The crew did not get finished that first day, and said they'd be back the next day. No one showed. Called for an update, was told they'd be back on Friday, I complained that my panels were just left leaning against the house, and they had the crew back the next day to finish. The crew was very kind, however, they did leave a mess in the yard. Shingles laying about, tubes of caulk, drink cups, etc. 11/4/22, luckily I was home during the day, because there was water coming from my kitchen ceiling.Turns out the installation crew missed a rafter when installing the brackets and put a hole in the roof.I called Kristen and and they had someone come fix the hole in the roof right away. After the leak Kristen assured us that the company would handle the repairs to our ceiling. Coming from construction I know touch up paint on ceilings doesn’t look good asked if the whole ceiling would be repainted. She assured us that the company would handle the repairs and told me specifically that she told her manager that the whole ceiling needed to be repainted, and that it shouldn’t be a problem. Then came the next 6 months. Blue Raven Customer service rarely reached out to me, even though when I spoke with reps I was told that someone would contact me soon. I had to continually call them every couple weeks and ask for an update. Every single time the update was something about how they couldn’t get ahold of their paint contractor and that they would start looking for a new one. In February, I spoke with a rep and they asked me if I had the paint on hand for when they found a contractor. I explained that no one told me I needed to get that. I discussed with the rep how much paint and we agreed on two gallons to ensure there was enough to repaint the entire ceiling, I purchased the paint the next day and they reimbursed me for the two gallons. Finally in April, when I called in and they gave me the same excuse of not being able to get ahold of their paint contractor and that they were going to start looking for a new one, I asked to speak with a supervisor. I was transferred to Steven H. - Work Orders Lead. Steven told me that they were not going to repaint my entire ceiling and that they were only going to be repainting the affected spots. I explained that I had been assured by my sales rep Kristen and multiple Work Orders Reps that my entire ceiling would be repainted, and even explained that his reps told me to purchase two gallons of paint to ensure that we had enough paint to cover the whole ceiling. He didn’t care. I reached out to my sales rep Kristen, and explained the situation. She washed her hands of us saying she had done everything she could and that we had to talk to work orders. I don’t think it’s unreasonable to expect a company to leave your home in as good of condition as when they entered, especially when they are the ones who caused the damage in the first place. I was assured by multiple parties on multiple occasions that my ceiling would be repainted after they put a hole in my roof. Now, after 6 months of waiting, being the one to reach out for updates and trying to move the project along, and being told they would handle the situation multiple times, I have to be the one to pay out of pocket for my ceiling to be repainted.

Only has 2 year labor warranty, Under built. They won't look at it unless we pay them now, with no guarantee to fix it. It has to be way below normal before they will fix it. Soler panels started having problems right away, they slowly replaced several panels until 2 years. Panels can only be replace by them for warrantee. I would not have done it, knowing what I know now. Three years latter, I now have a Soler loan and a power bill.

The install process was smooth and painless. Phone support was prompt and helpful. Overall was a good experience having Blue Raven install my solar panels.

Our experience has been great. All that they promised has been delivered. I did my research before going with Blue Raven they offered the best type of solar panels for my home. The longest part has been waiting on electric company to switch out the meter and having to figure out why it wouldn’t connect to the system, Once I contacted Blue Raven they had a person on it asap. Blue Raven has their own employees and install all the equipment, so no third parties to deal with and by far had the best interest rates for financing. Every time I had a question someone would call & or text giving name and phone number to take care of the issue. I'm glad we picked them. If anything changes I will come back with updates.

Our experience has been great. All that they promised has been delivered. I did my research before going with Blue Raven they offered the best type of solar panels my home. The longest part has been waiting on electric company to switch out the meter. Blue Raven has their own employees install all equipment so no third parties to deal with and by far had the best interest rates for financing. Every time I had a question someone would call & text giving name and phone number. I'm glad I picked them. If anything changes I will come back with updates.

Please read this before you purchase solar panels from Blue Raven. Signing a contract with Blue Raven is the most financially detrimental decision I have ever made. Most people have left positive reviews for this company. I would have as well if I hadn't done my homework after I received the panels. I waited a full year so I could get accurate data from every season and then verified the energy savings from my panels. The cost of the loan they sold me for the number of panels I received is $120.89 per month. The average savings I get per month from the panels is $60.76. Summer months are higher and winter months are lower. But on average it is costing me double to pay for the panels than the energy savings I get. The panels are rated for 25 years with a known decrease in production of roughly .5% each year. So every year I am loosing over $700 by signing a contract with them. So over the life of my loan I am going to lose an estimated -$19,178.50. All my panels have been verified to be working properly so it isn't a technical issue. I have had both the power company and Blue Raven themselves verify my numbers and both say the numbers are accurate. Blue Raven actually agreed with my complaint and asked me to continue collecting data for them for another year. I did so and was able to validate my continued losses for them. At the end of the 2nd year they told me that there was nothing they were willing to do to make it right. So I am stuck now paying double for my utilities instead of saving money like they promised me I would. I feel it is extremely unethical for a company to promise you savings and then sell you a contract that ends up costing you double. My email is in the spreadsheet if you have questions.