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Better Earth

6.8

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User Reviews

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Star Rating

4.2

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150 Reviews

Review Breakdown

5 grade

70%

4 grade

7%

3 grade

7%

2 grade

1%

1 grade

15%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Yitao Liu San Jose, CA

Whit help of Michael M, we were able to get a very quick design and then installation within 2 weeks from the time we made the deal. Michael is super responsive and always answer call or reply msg at first moment. The whole project is quick and smooth, very good experience!

1 year ago

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Lina Alvarez Los Angeles, CA

I had such a great experience with the company super helpful and very happy thank you Michael M super happy with the work#betterearth

1 year ago

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Rohan Zoetermeer, ZH

After months and years of hesitating and delaying getting solar, something I've always wanted to do, I decided the upcoming NEM 2.0 deadline was just the motivation I needed. Better Earth Solar showed at my door at just the right time and made a great sales pitch. Michael M handled my installation from start to finish and provided all the info a detail oriented engineer like myself needed to feel comfortable with the process and made me feel involved, informed, and satisfied. He responded promptly to my text messages and made sure to answer all my questions and made sure to respect all my wishes and demands. Some very important things for me: The panel layout, the kind of inverter, and the price. Better Earth made sure I got the price I wanted and the exact panel layout all while making sure everything is up to code and properly permitted and all the i's dotted and t's signed. It's been a pleasant experience. What REALLY startled me is how fast they installed the panels. I signed the contract at the end of January and the panels were installed by mid-February. I had a business trip coming up and they accommodated my desire and requirement to be present for the install. They showed up right on time, and successfully completed the installation when they said they would. The installers were professional and timely and did great work. They had no problems with me flying my drone and watching them work and being a bit more involved than I expect the average homeowner is.

1 year ago

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Mic khalil Anaheim, CA

Michael M is one of the most professional project managers that can make your life much more easier.

1 year ago

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Sanjay Bhasin Newark, CA

I would like to give a 5-star review to Better Earth Solar and its representative, Trevor. I had a great experience with them from the beginning to the end. Trevor was very knowledgeable and helpful throughout the entire process. He took the time to answer all of my questions and explain everything to me in a way that I could understand. He also made sure that I was getting the best possible deal on my solar panels. Overall, I would highly recommend Better Earth Solar to anyone considering solar panel installation. They are a great company with a great team of people. I would especially recommend Trevor as a representative. He is very knowledgeable and helpful, and he will make sure that you get the best possible deal on your solar panels. Thank you, Better Earth Solar, for a great experience!

1 year ago

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Samuel Huhr Granite Bay, CA

I am part of the mad dash to get solar before NEM2.0 phases out. I had received 5+ quotes and was fortunately referred to Trevor at Better Earth by multiple work colleagues. I reached out and received the best quote and proposal from Trevor compared to all competitors and the customer experience has been great. Trevor has been engaged and communicative throughout the process, especially for someone who is just learning about solar fundamentals. He's made himself available on phone/text/email and been overall great to work with. Since Better Earth is fully integrated, everyone was kept in the loop and are appraised of changes almost instantly. I was originally scheduled for a site survey in the evening, and when the inspector called to switch the time a few hours earlier, I received a text from Trevor less than 2 minutes after hanging up the phone with the site inspector confirming I had updated the timing of my survey. Very impressive coordination and internal communication on all ends with Better Earth.

1 year ago

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Bob Wilmot Carmel-by-the-Sea, CA

We’d been thinking of solar for a while and finally took the plunge with Better Earth. Great decision! Needed a new roof too, and their partner got that done quick. The solar installation was fast, easy, and cost less than we expected. The savings on our electric bill have been huge. Our first 12 months of solar cost us a total of 12 cents! Less Sun the second year, so that was about $10 - but still a huge difference. Great experience all around!

1 year ago

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Elizabeth Brabant Menlo Park, CA

We had a very good experience with this company and largely due to our sales rep, Noah N, who was our initial contact. Noah was great, he stayed in contact throughout the process and was always accessible. He made sure that we had enough panels, so we wouldn't have a true up bill at the end. We also got our loan thru them and are happy with that as well. Being able to take care of every part of the process thru one company is really helpful. There were some install issues. First, there were only 2 guys doing the install and they really needed a third to get it done quicker, because they were working after dark up there and that doesn't seem safe. Second, you could see visible screws coming through the rafter tails. They did come back in a reasonable amount of time and fix them.

1 year ago

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Michael Voie Pleasant Hill, CA

Trevor patiently and painlessly walked us through the entire process. We had a large number of questions and he was able to help us work through what we needed.

1 year ago

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Vivek Thoppay Saratoga, CA

Worked with Trevor and he is awesome. Recommended him to two of my friends and they are both going with him.

1 year ago

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Adriana Delgadillo Mérida, YUC

Better Earth and Jose M helped me get my solar installed fast, and almost did a pace loan with another company, which I didn't understand at the time. My solar is up and running in less than @ months, the other company said 7 months before they could install. Thank You Better Earth and Jose M !!! Highly Recommended. :)

1 year ago

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Monika Meekay

I am working with Trevor to have solar panels installed. He has been great - very responsive, answered all my questions honestly and able to give us the best deal possible. The price with Better Earth was the best and they are working efficiently to make sure that we meet our deadline. I would definitely recommend them.

1 year ago

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phani eswar Tracy, CA

Trevor is helping us in installing solar. He is amazing and did a great job in explaining the process and helped me get a great deal on my solar project. He patiently listens to our questions and try to address all your queries. I am excited for my solar project and future cost savings. I am happy to have him on this project and will recommend his name to my friends.

1 year ago

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Pavankumar Neeli Tracy, CA

Overall good experience with Better earth. They guided me through entire process and helped me with right amount of solar panels needed based on my usage. I recommend them for your solar needs

1 year ago

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pal brothers Bakersfield, CA

Loved everything to the sales rep @manny S and the amazing rates

1 year ago