Better Earth
7.6
User Reviews
Star Rating
4.1
110 Reviews
Review Breakdown
5
67%
4
7%
3
9%
2
2%
1
15%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Manan Shah San Jose, CA
My experience with better earth was really good. I got a 7.4 system with them and my sales rep Michal M helped me with the initial design and also made sure to answer any questions along the way. He is very knowledgeable guy and made sure the there were no gaps during the installation.
8 hours ago
Cornelio Alvarez Los Angeles, CA
This my first time getting solar and Michael M made it easy by helping me through every step and answering all my questions I'm very happy with my new solar system thank you better earth
17 hours ago
James Chin Brea, CA
Michael M took over as my rep after my last one kept ignoring me and apparently left the company without telling me. Not a great start! Michael has been super responsive and easy to work with. I'm still in the final stages of getting up and running but I'm confident he'll get me there!
17 hours ago
andrea mcauliff Sacramento, CA
Michael M was great! When no one else could get my solar underway he went above and beyond to get it done and get me sorted! Thank you, Michael!
18 hours ago
Ramesh Kumar Brentwood, CA
Michel M did a very great job from start to finish on our project. He was very informative and answered all our questions. He is a top notch pick for me, explained the process and did a follow up with the installation project. Everything handled perfectly by Michel … Thank you Michael and better earth…
20 hours ago
Yitao Liu San Jose, CA
Whit help of Michael M, we were able to get a very quick design and then installation within 2 weeks from the time we made the deal. Michael is super responsive and always answer call or reply msg at first moment. The whole project is quick and smooth, very good experience!
21 hours ago
Lina Alvarez Los Angeles, CA
I had such a great experience with the company super helpful and very happy thank you Michael M super happy with the work#betterearth
21 hours ago
Rohan Zoetermeer, ZH
After months and years of hesitating and delaying getting solar, something I've always wanted to do, I decided the upcoming NEM 2.0 deadline was just the motivation I needed. Better Earth Solar showed at my door at just the right time and made a great sales pitch. Michael M handled my installation from start to finish and provided all the info a detail oriented engineer like myself needed to feel comfortable with the process and made me feel involved, informed, and satisfied. He responded promptly to my text messages and made sure to answer all my questions and made sure to respect all my wishes and demands. Some very important things for me: The panel layout, the kind of inverter, and the price. Better Earth made sure I got the price I wanted and the exact panel layout all while making sure everything is up to code and properly permitted and all the i's dotted and t's signed. It's been a pleasant experience. What REALLY startled me is how fast they installed the panels. I signed the contract at the end of January and the panels were installed by mid-February. I had a business trip coming up and they accommodated my desire and requirement to be present for the install. They showed up right on time, and successfully completed the installation when they said they would. The installers were professional and timely and did great work. They had no problems with me flying my drone and watching them work and being a bit more involved than I expect the average homeowner is.
21 hours ago
Mic khalil Anaheim, CA
Michael M is one of the most professional project managers that can make your life much more easier.
21 hours ago
Sanjay Bhasin Newark, CA
I would like to give a 5-star review to Better Earth Solar and its representative, Trevor. I had a great experience with them from the beginning to the end. Trevor was very knowledgeable and helpful throughout the entire process. He took the time to answer all of my questions and explain everything to me in a way that I could understand. He also made sure that I was getting the best possible deal on my solar panels. Overall, I would highly recommend Better Earth Solar to anyone considering solar panel installation. They are a great company with a great team of people. I would especially recommend Trevor as a representative. He is very knowledgeable and helpful, and he will make sure that you get the best possible deal on your solar panels. Thank you, Better Earth Solar, for a great experience!
22 hours ago
Samuel Huhr Granite Bay, CA
I am part of the mad dash to get solar before NEM2.0 phases out. I had received 5+ quotes and was fortunately referred to Trevor at Better Earth by multiple work colleagues. I reached out and received the best quote and proposal from Trevor compared to all competitors and the customer experience has been great. Trevor has been engaged and communicative throughout the process, especially for someone who is just learning about solar fundamentals. He's made himself available on phone/text/email and been overall great to work with. Since Better Earth is fully integrated, everyone was kept in the loop and are appraised of changes almost instantly. I was originally scheduled for a site survey in the evening, and when the inspector called to switch the time a few hours earlier, I received a text from Trevor less than 2 minutes after hanging up the phone with the site inspector confirming I had updated the timing of my survey. Very impressive coordination and internal communication on all ends with Better Earth.
23 hours ago
Bob Wilmot Carmel-by-the-Sea, CA
We’d been thinking of solar for a while and finally took the plunge with Better Earth. Great decision! Needed a new roof too, and their partner got that done quick. The solar installation was fast, easy, and cost less than we expected. The savings on our electric bill have been huge. Our first 12 months of solar cost us a total of 12 cents! Less Sun the second year, so that was about $10 - but still a huge difference. Great experience all around!
1 day ago
Elizabeth Brabant Menlo Park, CA
We had a very good experience with this company and largely due to our sales rep, Noah N, who was our initial contact. Noah was great, he stayed in contact throughout the process and was always accessible. He made sure that we had enough panels, so we wouldn't have a true up bill at the end. We also got our loan thru them and are happy with that as well. Being able to take care of every part of the process thru one company is really helpful. There were some install issues. First, there were only 2 guys doing the install and they really needed a third to get it done quicker, because they were working after dark up there and that doesn't seem safe. Second, you could see visible screws coming through the rafter tails. They did come back in a reasonable amount of time and fix them.
2 days ago
Michael Voie Pleasant Hill, CA
Trevor patiently and painlessly walked us through the entire process. We had a large number of questions and he was able to help us work through what we needed.
2 days ago
Vivek Thoppay Saratoga, CA
Worked with Trevor and he is awesome. Recommended him to two of my friends and they are both going with him.
4 days ago
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