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ADT Solar

9.0

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User Reviews

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Star Rating

4.4

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1,424 Reviews

Review Breakdown

5 grade

69%

4 grade

17%

3 grade

6%

2 grade

3%

1 grade

5%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Walter Carter Godley, TX

Nothing said by salesman has happened. I have requested several times to speak to someone and all I can get is my salesman making MORE promises he will not deliver. What a nightmare that is still going on.

2 months ago

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Jim Fenton, MO

Very compensate and keep you informed through the whole process.

2 months ago

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Mike Fisher Bella Vista, AR

Cost and pay back issues why reduced cost for electricity not making money off system. Only savings.

2 months ago

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Barbara Weaver Pinellas Park, FL

I was treated with respect by everyone involved. However, I am wondering why it is taking so long to receive my $1500 rebate check. I need that money to have a tree trimmed that is covering 5+ panels.

2 months ago

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Marc Bement Saint Louis, MO

working fine, but my electric bill is still very high. was expecting a significant decrease especially during the sunny summer.

2 months ago

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Gerald Francis Crestview, FL

Solar panel are streamlined on roof and picture perfect to look at

2 months ago

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Donnie Hemme Terrell, TX

Friendly and knowledgeable agents at ADT SOLAR

2 months ago

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Rod Copple Ames, IA

The ADT Solar salesperson was friendly and had a good understanding of the solar products. ADT had several "discounts" that made it seem like a used car salesperson. In the end and after four quotes I received for a very similar annual KWH, they were over 37% more expensive than the best quote with lower annual production and two fewer panels. I highly recommend getting at least three quotes.

2 months ago

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Tollie Banker Miami, FL

If I could give zero stars I would. It’s been 5 months and we still don’t have workable solar. We do have a hole in our roof from the solar installation process. This company has done nothing but delay and provide excuses. Our project manager provides zero communication and she won’t connect me to a manager. We are now paying for our electric bill and our solar loan. It takes months to get our loan reimbursement from ADT. I would not recommend this company to anyone.

2 months ago

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cathy tedesco Lake Placid, FL

was misled in the monthly savings loan amt. 224. electric bill 76.00 total 300.00

2 months ago

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James Collins Mustang, OK

David was my salesman he was awesome! We decided not to go with solar at this time but will in the near future when we buy our acreage and build and will definitely give them a call to do it!! Once again David was a Rockstar!!!!!

2 months ago

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Wang Chicago, IL

The representative Teddy is very helpful and patient. He helped me understanding my many questions regarding to the solar system.

2 months ago

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Michael Batsell Georgetown, TX

They were professional, courteous and on time.

3 months ago

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Tim Hattemer Cantrall, IL

Initially was receiving weekly status updates but since the panels were installed nothing. Job is not done till final connection is made

3 months ago

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Matthew Bryson Edmond, OK

Product works exactly as planned. Communications with tech support could improve however.

3 months ago